What are the responsibilities and job description for the Assistant Manager position at LensCrafters?
GENERAL FUNCTION
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & d
Works a flexible schedule, including nights & weekends.elivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES
Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
Partners with store manager to lead a team through strong knowledge & skills.
Provides training & guidance to team members.
Delivers clear & constructive feedback in a timely manner.
Informs store manager of any situation that may require any development or disciplinary action of others.
Supports recruiting, helps select high caliber team & creates talent pipeline.
Follows guidelines to optimally staff store.
Shows great pride in store appearance & executes visual directives.
Strives to maintain positive working relationships with doctors.
Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.
Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
Performs & understands administrative duties.
Maintains a safe working environment for all.
Works a flexible schedule, including nights & weekends.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 3 years (Preferred)
Work Location: In person
Salary : $25 - $27
