Field Support Technician (Contract)

POSITION SUMMARY:

Services and supports cabling infrastructure for Les Schwab Tire Centers; maintains and repairs store endpoints, phone system hardware, and assists in support of networking equipment and store servers. For larger-scale installations and remodels, technician will primarily work under the direct supervision of a more senior technician. Position must travel on a frequent to full time basis. Reports issues/concerns that affect the operational stability of any production system or environment to chain of command with a sense of urgency.

PRIMARY RESPONSIBILITIES AND FUNCTIONS:

50% - Provide basic on-site service and support for store endpoints, including but not limited to:

• Endpoint
• Phone system hardware
• Assist with networking equipment
• Assist in providing support to Store servers at the various tire center locations

50% - Provide basic on-site cabling infrastructure service, support, maintenance and repairs

MINIMUM EDUCATION & SKILLS REQUIRED:

Educational/Experience Requirements:

• High School Diploma, GED, or equivalent
• 1 year related work experience
• 1 year apprenticeship program (preferred) (sponsorship under a licensed journeyman provided)

Required Technical Skills/Knowledge:

• Must have a valid Oregon driver’s license and excellent driving record
• Basic to intermediate knowledge of computer applications; telecommunications; network; and computer hardware (server and workstation components)
• Ability to use and understand technical documentation
• Ability to use powered hand-tools

Physical Requirements: Frequent use of computer, mouse and keyboard; ability to use standard office equipment including phone, copiers, etc. Ability to remain in a stationary position approximately 75% of the time while driving. Frequently required to lift, move, or transport items weighing up to 50 lbs; occasionally up to 100 lbs. Must be able to stand for extended periods of time and bend, stoop, crouch, kneel, reach, push, pull, finger, and grasp. May occasionally be required to perform duties while on a ladder, on the roof, or within a confined space. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, night vision, and ability to adjust focus.

Work Environment: Varied; subject to inside and outside environmental conditions with exposure to office, store, manufacturing, and warehouse facilities. Worker is frequently exposed to warehouse conditions, which are subject to environmental changes with protection from weather conditions but not necessarily from temperature changes, which can be extreme. Frequently works a varying schedule that may include driving/working during early morning and late evening; occasionally requires work during weekend or holiday; position will seldom require overnight driving/working. Worker is occasionally exposed to construction sites, which may subject them to: noise, vibration, or hazards such as mechanical parts, dust, and machinery; must be able to wear personal protective equipment, as required.

Job Types: Full-time, Contract

Work Location: In person