What are the responsibilities and job description for the Account Manager, SMB position at Lever?
A BIT ABOUT US
Lever was founded nine years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We’re building the next generation of hiring software that companies like Netflix, Atlassian, KPMG, and McGraw-Hill Education rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale.
We’re extraordinarily proud of the company we’ve built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever’s biggest competitive advantage and we’ll continue investing in our “Leveroos” and people-first culture.
THE CHALLENGE
As Lever continues to grow, our Account Managers (or, as we like to call them internally, Associate Customer Success Managers), drive growth within their customers and within their portfolios. They do this by adding value with every interaction and by representing the voice of the customer internally within Lever. As our customer base continues to grow, Lever is looking to our Account Manager, SMB team to be a key driver of that growth, and to deliver an exceptional experience day to day for our SMB segment.
IS THIS ROLE NOT AN EXACT FIT?
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THE LEVER STORY
Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73 million. As the applicant tracking system of choice for Netflix, Atlassian, KPMG, and McGraw-Hill Education, and thousands more leading companies, Lever means you hire the best by hiring together.
Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion.
California residents applying for positions at Lever can see our privacy policy here.
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