Pantry Coordinator | T-Mobile Arena

Job Summary

Summary: The Pantry Coordinator is the organizer of the Premium department. They are responsible for ensuring the highest quality of food & beverage is delivered promptly to the suites. Pantry coordinators serve as a liaison between the BOH and FOH and must be an excellent communicator.

Essential Duties and Responsibilities:

• Ensures pantries are stocked and organized with proper food, beverage, and product before and during event based on Levy standards and suite volume
• Maintains appearance and organization of pantry areas (temperature control logs, FIFO, GOS sheets, etc.)
• Practices proper inventory control procedures (ordering, stocking, & logging) and handling of all equipment (maintenance, cleanliness, organization, etc.)
• Responsible for full knowledge of the food and beverage menu offerings
• Ensuring all food or beverage is distributed from your pantry accurately and in a timely fashion and of the highest, freshest quality
• Acts with a sense of urgency and provides friendly, efficient service to teammates and guests
• Completes all paperwork accurately and in an organized and timely manner
• Thoroughly completes all station set-up and breakdown responsibilities
• Supports a hospitable environment by greeting guests throughout the Arena
• Adheres to Levy Restaurants company guidelines as stated in team member training manual and employee handbook
• Maintains sanitation, health and safety standards in work areas
• Follows responsible alcohol service policies
• Adheres to location appearance guidelines
• Communicates guest issues to management
• Be a team player with a positive, friendly attitude
• Always on time and ready to go
• Other duties and tasks as assigned by supervisor/manager

Qualifications:

• Minimum of two (2) years high volume food service experience
• Demonstrates great attention to detail, has a keen sense of urgency
• Strong communication skills; ability to effectively listen and communicate with guests; retain and communicate menu information and service preferences
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Committed to always providing exceptional service to both fellow team members and guests alike
• Ability to direct the work of others to assure the flow of orders from pantry to suites to maintain prompt service
• Ability to interact with co-workers and management staff in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
• Consistently maintain a well-groomed appearance, posture and hygiene
• Able to communicate effectively by speaking, writing, and comprehending English
• Must be of legal age to serve alcohol
• Possess valid food handling certificate and alcohol service permit
• Requires the ability to work flexible hours including nights, weekends and holidays

Physical Requirements:

• Frequently reaches, lifts, stoops, bends and cleans to maintain service areas; lift, push and pull up to 50 lbs
• Ability to stand and walk for entire length of shifts, including walking up and down stairs and lifting as the work duties demand