Branch Manager

Job Title: Branch Manager

Reports To: TBD

Position SummaryThis position will manage the Eastern U.S. Service (customer and LGMG units), Parts and Warehousing operation including logistics and PDI’s of LGMG equipment.This position is responsible for driving the overall Branch Office mission. It includes leading, developing and managing all positions within assigned branch to achieve revenue and profitability targets, increase market share and improve customer satisfaction within a geographic business market while adhering to company and legal policies and procedures.

Essential Functions

1) Safety – the ultimate safety of our Team Members is our most important objective. Driving a safety culture to our team members and ensuring the daily, weekly and monthly safety standard work is fulfilled is imperative

2) Continuous Improvement – we must strive to continually improve our capabilities and eliminate waste from our business processes

3) Customer Satisfaction – all our actions and processes should flow from customer needs. Consistently meeting customer expectations is the minimal requirement. Continually investing the development of our processes that position us to exceed expectations is our desired state.

4) Team Member Engagement – we strive to be the most sought-after place to work in the industry. Team Member Engagement is at the heart of this, as it ensures that employees understand and are committed to the organization’s goals and core values while serving to enhance their own sense of well-being and personal contributions towards those goals.

5) Business Acumen – a high degree of business acumen is required, as our branch leaders are empowered and expected to make sounds business decisions in the day-to-day running of the branch.

6) Own and deliver top line margin expansion through effective local market pricing controls, productivity initiatives, and other process improvements that effectively leverage our branch spend. 7) Generate top line revenue growth through sale of our service products & offerings as well as replacement components. Lead branch operations team to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Obtain market intelligence and develop strategy in gaining market/territory share.

8) Effectively coach, counsel, train and develop all employees. Drive continuous improvement through company performance management process.

9) Establish a cost-disciplined culture within the branch. Maintain all expense budgets at or below established targets. Oversee monitoring of inventory levels of products and components, timely receivables collection, and the control of working capital.

10) Responsible for health, safety and environmental (HSE) compliance. Instill measurement and control systems to monitor and improve safety performance. Provide training to all employees to ensure a safe and productive work environment.

11) Ensure all branch operations compliance measures are in place. Instill measurement and control systems to monitor and improve performance. Proactively engage in corrective action in deficient areas.

12) Maintain regular communication and reporting to The Colony headquarters. Be responsible for the requests from LGMG China including auditing activities.

13) Other duties requested by LGMG from time to time.

Supervisory Responsibility

This role supervises the team at designated branch.

Work Environment

This job operates in a professional office environment, with minimal warehouse environment exposure. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time exempt position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m., with a one-hour lunch break. Occasional evening and weekend work may be required as job duties demand.

Location

1451 Delta Drive Gastonia NC 28052 or other locations designated by LGMG North America.

Travel

Up to 5%.

Qualifications

• High School Diploma or Equivalent.
• 5 years of leadership experience and people management experience in a service related or industrial business.
• 2 years of experience with Profit and Loss Preferred Qualifications:
• Individual must be able to work “up” in an organization as well as “down” to the individual contributor, blue collar level and be able to relate to all in an equally effective manner.
• The ability to thrive in the tactical day-to-day as well as participate in the development and execution of the overall strategy are a must. Long term vision and planning capability are required for success.
• Ability to prioritize and use time management effectively
• Exceptional organizational skills ∙ Analytical mind is needed to determine which priorities have the greatest value for our customers and ROI to the business.
• Work is completed through other employees, so this person must excel at hiring, developing, training, coaching, leading and motivating a diverse and distributed workforce for optimal results.
• Ability to remain flexible and use critical thinking to solve problems.
• 3 years’ experience in international transportation.
• Strong proficiency in MS/SAP/SALEFORCE etc.
• Excellent communication in both written and verbal.
• Availability to work a variety of shifts, including days, nights, and weekends.

Preferred Qualifications

• Bachelor’s Degree is preferred.
• Experience in manufacturing and/or distribution industry.

AAP/EEO Statement

LGMG North America Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: Up to $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Gastonia, NC 28052 (Required)

Ability to Relocate:

• Gastonia, NC 28052: Relocate before starting work (Required)

Work Location: In person

Salary : $120,000