Store Associate - Leader

Passion for pets and an interest in pet care and nutrition Solid communication skills with an attention to detail 2 years of retail experience with an interest in a leadership role

Whether you’re seeking your first job or you’re a retail-pro looking for a career shift, you can find a home with us. When you have a passion for the work you do, you are naturally ENGAGED, HAPPY, and EAGER TO LEARN. Passion shows desire or enthusiasm for something - and with us - it's pets!

“What started out as my first job, ended up becoming my growing career. I joined LH Mercantile way back in 2007 as a team member and worked my way up as a key manager, assistant; and today, I'm running my own store!” – Joey Keehn, Store Team Leader - Streamwood

“I've been a groomer for more than 20 years and was a Grooming Trainer for a major competitor. When I join LH Mercantile to build their grooming department back in 2014, it was a leap of faith. I didn't know what the future would hold, but I've had the opportunity to work with so many amazing groomers from different backgrounds. Today, we even have a grooming academy to train people to become groomers! We didn't just build a team, we've become a family.” – Liz Slottag, Director of Grooming Services - LH Mercantile

The Leader of Our Pack
"Being involved in our communities isn't a company policy, it's really a calling for most of us. We regularly host adoption events for local rescue groups and support them financially to help them continue their worthwhile efforts. We are active in numerous fundraisers and programs with local schools, chamber of commerces, and park districts. These opportunities not only help our local communities, but it helps us connect with our neighbors and their pets as well.” – George Lennon, Franchise Owner - LH Mercantile

If you’re looking to join a rapidly growing company in a thriving industry that cares for its team members just as much as the wellbeing our the animals they love, then you belong in our pack!

If you have a passion for pets and are looking for a fun work environment, then come join our Pack!
We're a locally owned franchise, operated by neighborhood pet lovers, who demonstrate our Paw Print core values of
being pet-centric, trustworthy, knowledgeable, and neighborly.

Job Responsibilities:

• Engage each neighbor to ensure they receive outstanding friendly service, whether in-store or curbside
• Plan, assign, and direct duties during shift, including ensuring the accurate completion of all opening and closing activities
• Maintain solid product knowledge and keep current with new product introductions
• Handle neighbor-related issues as they arise and determine resolution and communicate all issues and resolutions to Store Team Leader
• Carry out supervisory responsibilities in accordance with LH Mercantile policies and procedures

• Have a genuine passion for pets and an interest in pet care and nutrition
• Have solid communication abilities with leadership skills with an attention to detail
• Have 2 years of retail experience with an interest in a leadership role
• Able to multi-task and work in a fast-paced environment
• Be able to work a flexible schedule, including some weekends and holidays as needed

LH MERCANTILE: Funny name – Fun place to work!
Being a locally owned franchise of Pet Supplies Plus, we offer the best of both worlds. We have the structure and services of a large company with a fun, family culture of a small business. Our Pack - collectively a group of hard-working pet lovers – acts out of compassion and passion, connecting people, pets and community. We’ve created a supportive, inclusive culture based on our Paw Print core values of being pet-centric, trustworthy, knowledgeable, and neighborly.

LH Mercantile, a franchise of Pet Supplies Plus, is locally owned and currently has 14 locations throughout the Chicago suburbs and Northwest Indiana. We provide curbside pickup, delivery and autoship services. Most of our locations have self-service dog washes and full-service grooming salons. We provide a vast array of pet foods, treats, supplies and accessories for dogs, cats, small animals, birds, reptiles, and fish. We’re mostly proud of our knowledgeable team, who love pets and are eager to help pet parents.

This store is independently owned and operated by a Pet Supplies Plus (PSP) franchisee. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits and other terms of employment. You acknowledge that if you are offered employment, your sole and exclusive employer is the local franchised business that hired you, not PSP Franchising. PSP Franchising does not participate in any local employment decisions or practices within its franchised businesses.

• Healthcare
• Dental
• Vision
• 401(k)
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Flexible Spending Accounts (FSAs)
• Health Savings Accounts (HSAs)
• Life Insurance
• Long-term Disability
• Short-term Disability
• Employee Discounts
• Paid Family Medical Leave (FMLA)