Customer Logistics Manager

We are seeking a highly organized and customer-oriented professional to join our team. In this role, you will work closely with clients and the internal team to ensure that orders are processed smoothly and delivered on time. The ideal candidate will have 2-3 years of experience, strong communication skills, and a keen attention to detail. You will serve as a critical link between customers, manufacturing, and the preparation team to ensure the timely and successful delivery of products.

Key Responsibilities:

• Serve as the main point of contact for clients, providing updates and ensuring customer satisfaction.
• Monitor the progress of orders from initiation to delivery, ensuring that all steps are on track.
• Coordinate with the preparation and manufacturing teams to ensure orders are processed and produced on time.
• Communicate any delays, changes, or updates regarding order statuses to clients in a timely manner.
• Oversee all aspects related to order management, ensuring that manufacturing is aligned with client expectations.
• Troubleshoot and resolve any issues related to order fulfillment.
• Collaborate with internal teams to ensure seamless operations from order entry to product delivery.
• Maintain accurate records of client interactions, order statuses, and shipment details.

Qualifications:

• 2-3 years of experience in sales support, administrative assistance, or customer service, recent college graduates welcome.
• Strong communication skills, both written and verbal, with the ability to maintain positive client relationships.
• Exceptional organizational skills with attention to detail.
• Experience coordinating between teams to ensure order accuracy and timely delivery.
• Familiarity with order processing, logistics, and manufacturing workflows.
• Experience with SAP is a plus.

Job Type:

• Onsite
• M-F
• Direct Hire