Customer Service

LHH
Overland Park, KS Full Time
POSTED ON 6/2/2024 CLOSED ON 6/21/2024

What are the responsibilities and job description for the Customer Service position at LHH?

Customer Service Representative

LHH Recruitment Solutions is looking for Customer Service candidates for a Client job opening in Overland Park, KS. In this role you would be responsible for providing effective customer support and maintaining strong customer relationships. You will handle inquiries, orders, and complaints, ensuring a high level of customer satisfaction. This is a direct hire role working on-site paying $18/hour. Read below for additional details and apply today if you are interested!

Essential Duties and Responsibilities:

  • Receive and respond to incoming calls from customers for various purposes.
  • Promote and secure orders from both existing and prospective customers through a relationship-based approach.
  • Serve as a consultant to customers on industry-related issues, including trends, regulations, and new products.
  • Liaise with vendors and manufacturers to meet customer requirements for non-stock items.
  • Complete necessary paperwork to facilitate workflow across departments.
  • Enter orders into the online order system.
  • Address all customer communications promptly.
  • Resolve customer conflicts within a specified timeframe.
  • Maintain organized and accurate records.
  • Develop clear and effective written proposals/quotations for customers.
  • Attend product meetings to enhance product knowledge.
  • Perform other duties as assigned.

Qualifications:

  • Preferred Associate’s degree or equivalent from a two-year college or technical school; or relevant experience and/or training.
  • Proficiency in Microsoft Office Suite applications.
  • Ability to work in-person at the corporate office.
  • At least one year of Customer Service experience
  • Passion for helping customers
  • Ability to work in a fast-paced environment and multi-task

Does this sound like something that would be interested in? If so, apply today or look at other opportunities at www.lhh.com!

Pay Details: $17.00 to $18.00 per hour

Search managed by: Ashley Eaddy

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Salary : $17 - $18

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