What are the responsibilities and job description for the Parts Counter Person position at LIBERTY GMC?
---------- $5000.00 Signing Bonus -----------
We are looking for a Parts Counterperson!
Sells parts to all customers, over the counter, through the shop or on the phone, along with other duties and plays a key role in maintaining or creating customer satisfaction. The associate must be a friendly, articulate, enthusiastic, and a self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic., we would prefer prior Automotive Dealership experience as well.
Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
- Other tasks as assigned.
Parts Counterperson Qualifications:
- Prior Parts experience
- Must be 18 years or older to apply
- Reliable and strong work ethic
- Ability to follow instructions
- Strong customer service
- Valid driver’s license
- Pass background check
Job Type: Full-time
Pay: $3,500.00 - $5,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
- Signing bonus
Experience:
- Auto Parts Counterperson: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location