Clinical Product Specialist

About this Opportunity:

Life-Assist is looking for a Clinical Product Specialist to operate as part of the Products team in support of all product related inquiries. Utilizing previous EMS industry experience and product knowledge, the Clinical Product Specialist is responsible for researching and vetting new and alternative products based on trends and customer demand and plays a main role delivering training to the sales team and sales support staff.

You will participate in various product related committee meetings to offer insight and expertise, meet with vendors and engage with customers. This role will also be expected to maintain keen insight into the overall EMS industry by occasionally attending events, webinars and reviewing trade publications/websites.

If you are detail-oriented, an innovative thinker, a level-headed problem solver, and someone who loves seeing a project through to completion, this could be the role for you.

 As the Clinical Product Specialist, you will:

• Participate and conduct product demonstrations, reviews, and introductions to be video-taped for use on Life-Assist’s website and engage with customers to assist with product inquiries.
• Use various resources, regularly research new and/or replacement products to meet demand, including engaging with vendors via email and phone to obtain product information.
• Assist with the monitoring of the Products email in-box and respond as appropriate in a timely manner, including fielding product issues/complaint forms and follow up.
• Assist the Bids and Contracts department in researching product items and pricing.
• Participate in various Products related meetings including the New Product meetings and follows up on any topics or issues in between meetings.
• Play a primary role in delivering product training for inside staff and sales team.
• Act as pharmaceutical product resource, assisting Purchasing, Compliance and Customer Care teams with sourcing, controlled substance ordering and Rx Authorization follow ups as required.
• Coordinate and Host initial vendor qualification communication and/or meetings.
• Support Marketing team to help ensure website content is up to date and accurate.

 If this sounds like you, we would like to hear from you!

Who Are You?

• Associate degree or equivalent from two-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 5 (five) years of experience as a Licensed Paramedic required.
• Strong organization and attention to detail
• Communicate clearly and work on a team
• Work well in a fast-paced environment
• Strong computer skills
• Great attitude with motivation and drive
• Listen and follow direction
• Work with limited supervision

Who Are We?

At Life-Assist we show up every day, so we can “Help Heroes Save Lives”.  Together through a culture of caring and genuine connections, every decision we make and every action we take ensures that first responders can do their jobs as easily and effectively as possible.

Life-Assist employees enjoy a positive and supportive environment where they encouraged to develop their skills and talent to their fullest potential.

What We Offer:

We believe in showing employees how valuable they are to Life-Assist.  That is why Life-Assist offers a comprehensive benefit package that aims to meet the needs of our valued employees and their families.  Check out what you can expect when you join our team:

• 15 accrued days Paid Time Off
• 9 Paid Holidays, Spot Bonuses, Longevity Awards
• Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability pay and EAP
• 401K Retirement Savings Plan with a match
• Corporate Stock Issuance through ESOP
• Tuition Reimbursement
• And much, much more…….

If this position sounds like a good fit and you are interested in working for a company where employees love coming to work and helping heroes save lives every day, please submit your resume.

Life-Assist, Inc. promotes a drug-free workplace, and participates in the E-Verify Program.  M/F/V/D

 Life-Assist, Inc. provides a competitive salary, and a full benefits package to include medical, dental, vision, life, and retirement plan participation.

 Life-Assist’s policy is to provide equal opportunity to all persons without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, Protected Veteran Status (Recently Separated, Disabled, Armed Forces Service Medal, Active Duty Wartime or Campaign Badge) or other bases protected by applicable law. Life-Assist prohibits harassment of applicants or employees related to these bases. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all our policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.