What are the responsibilities and job description for the Pharmacy Tech / Assistant Bilingual position at LifeDOC Health?
If you are looking to start an exciting career with one of Tennessee’s most successful healthcare clinics, then join the LifeDoc Health team as a Medication Therapy Management (MTM) Representative!
LifeDoc is a multi-disciplinary clinic that is very active in its mission to affect positive change in Memphis and the Mid-south community. We provide each and every patient the tools to manage their health risks and to sustain a healthy lifestyle. As we are growing and expanding our services, we are looking for MTM representatives to join the team of passionate staff to help provide quality preventive care to our patients. To learn more about LifeDoc, visit our website: https://lifedochealth.org
The MTM Represent will provide ongoing customer service in a fast pace, innovative clinic working with under-served populations.
Essential Functions:
- Contact patients via phone/in person to introduce and explain the benefits of the MTM program and ensure patients are prepared to complete the MTM service at their scheduled appointment time or schedule the appointment
- Conduct telephonic patient intake by inputting demographic, allergy, and medication information into the MTM platform
- Document patient questions and/or concerns for the Pharmacist to address directly with the patient
- Contact patient as needed for follow-up and adherence monitoring
- Collaborate with the Pharmacist, Pharmacy Technicians, and pharmacy student colleagues to support resolution of medication therapy problems
- Assist with documenting and submitting claims for clinical interventions made by Pharmacist
- Collaborate with prescriber offices to obtain responses to pharmacist generated clinical recommendations
Education and Requirements:
- High School Diploma or Equivalent (Required)
- Must be able to fluently speak and write in both English and Spanish
- Clinical background in training or experience as an MA, Pharmacy Tech (Preferred)
- Minimum of 1 year of healthcare experience (Preferred)
This position is rotational and will begin with MTM with the opportunity to move to other departments.
Benefits:
- Competitive pay
- PTO and Paid Holidays
- Health, Dental, and Vision Insurance
- 401k with 3% company match
- Great company culture
Job Type: Full-time
Pay: $17.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Memphis, TN 38119: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Pharmacy technician experience: 1 year (Required)
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location
