Care Navigator, Blue Ridge - Remote

Care Navigator, Blue Ridge

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60 community hospitals, 60 rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do:

As a Care Navigator, you will provide direct patient support to patients attributed to the Clinically Integrated Network by serving as a patient advocate and navigator. The Care Navigator is responsible for assessing patient needs and assisting with the coordination of care across settings in accordance with population health initiatives. The Care Navigator will also support the execution of ACO/CIN strategic initiatives including primary care workflow/referral improvements, post-acute care coordination, and palliative care with an emphasis on care delivery, customer service and financial sustainability for these programs. 

Must live in the North Carolina or Virginia area or willing to work in EST time zone hours. 

Responsibilities:

• Identify and assist patients within the network who are high or rising risk who are eligible for additional support and services.
• Act as a patient advocate and navigator; conduct comprehensive, preventive screenings for patients and/or assists with patient engagement
• Connect patients with network providers and facilities
• Facilitate clear and direct communication of the patient care plan among the interdisciplinary treatment team providers, families, and patients; foster and maintain positive working relationships focused on shared goals.
• Function as a coordinator and manager of a defined health population across multiple care settings and for multiple physicians/health care providers or health plan counterparts.
• Coordinate continuity of care across healthcare settings (inpatient/outpatient/community) to assure appropriate utilization of clinical and community resources.
• Work collaboratively with primary care practices to offer individualized assistance with improving and maintaining quality patient care, particularly as it pertains to appropriate utilization of services and opportunities for more effective and efficient care.
• Perform other duties as assigned.

What you’ll need:

Education:  HS diploma required; Medical Assistant or higher preferred

Experience:  2-5 yrs. experience in the ambulatory healthcare setting. Ideal candidate will have prior experience in population health initiatives such as chronic disease management, care management, or utilization management

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.