What are the responsibilities and job description for the Practice Mgr position at Lifespan?
Summary: Reports to the Program Administrator Children�s Neurodevelopment Center and takes general direction from the designated physician leadership in the Center and other clinical specialties. Manages the administrative financial and operational aspects of selected hospital based physician practices. Works closely with the clinicians (physicians and mid-level practitioners) to ensure they are receiving sufficient support to achieve practice objectives. Provides supervision to in-clinic and administrative staff.
Responsibilities: Ensures effectiveness and accuracy of billing processes cash control management including but not limited to copay collections. Responds in a timely manner to requests from the billing company(s) third party payers and credentialing. Develops coordinates and maintains effective provider and staff schedules. Supervises support staff engaged in activities related to practice-related secretarial/clerical functions and medical assistants. Manages the recruitment and selection of support staff with input from Human Resources Program Administrator and physicians.Ensuresstaffisproperlyorientedtopracticeresponsibilitiesandcustomerserviceexpectations;communicatesnew and/or changed policies and procedures. Assigns work schedules and provides for appropriate coverage in event of planned and unplanned absences. Conducts performance evaluations of staff including recommending corrective action to Human Resources department director and clinical management up to and including termination. Provides for continuing development of staff as appropriate. Participates with Program Administrator and/or physicians in the development and /or modification of policies and procedures. Ensures staff adheres to the policies. In collaboration with the Program Administrator and physicians participates in the development of the operating budgets and capital budgets. Makes recommendations for staff and equipment deemed necessary to meet anticipated needs and/ or compliance with safety needs. Monitorseffectivenessofpracticeoperations;recommendschangesforapproval;implementsapprovedchangesasappropriate.Ensures the appropriateness and timeliness of all practice activities including but not limited to scheduling billing activities including accurate insurance documentation referrals verifications and authorizations. Develops and maintains tracking mechanisms to appropriately document requests including but not limited to check requests billing requests etc. Researches and resolves issues with timely follow-up. Provides for the maintenance and repair of the division�s equipment request service as appropriate and within level of authority. Maintains inventory of supplies and equipment; reorders as appropriate to meet anticipated needs. Investigates reasons for delays; informs others of causes. Distributes inventories as appropriate; ensures proper storage of same. Reconciles materials received against order and invoice. Ensuresallactivitiesmeetorexceedcustomerexpectations.Developsmaintainsandenhancesrelationshipswithotherswithinand outside the practices including practice staff patients and families vendors and others within Lifespan and outside of Lifespan. Advises administrative department director and/or physicians of actual or potential problems related to regulatory compliance. Implements approved programs to ensure compliance. Monitors and resolves variances in budgets. Prepares check requests and purchase orders for supplies subscriptions memberships maintenance agreements and the like. Maintains files including current licensures etc for providers and support staff. Participates in or leads various teams related to quality improvement as necessary. Activeparticipantinpractice-relatedmeetingsofrelevantclinicaldepartments.Preparesmaterialsforthosemeetingsas requested. In partnership with the Program Administrator and Quality and Safety staff leads annual Patient Centered Medical Home accreditation activities
Other information: BASIC KNOWLEDGE: Bachelor degree in management business administration or health care administration or High school diploma and equivalent years of experience in lieu of degree. EXPERIENCE: At least two years related experience in the management or administration of a physician practice or hospital outpatient department. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Work is performed in a typical medical office setting requiring extensive sitting standing and walking. SUPERVISORY RESPONSIBILITY: Supervisory responsibility for up to 15 FTEs.
Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.
Location: Rhode Island Hospital USA:RI:Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union