Parts Specialist

Lift, Inc. is Central Pennsylvania’s exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier, specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania.

LIFT, INC. OFFERS AN EXCELLENT COMPENSATION AND BENEFIT PLAN INCLUDING:

• 100% Employee-Owned Company
• Competitive salary
• Medical, dental and vision insurance plans
• 100% company paid short term and long-term disability coverage.
• 401(k) Plan with company match
• Company paid life insurance with optional additional coverage.
• Paid holidays and Paid Time Off (PTO)
• Professional work environment

Parts Specialist

We have an exciting opportunity for a Parts Specialist located at our Mountville branch. This role is primarily responsible for processing and fulfilling orders for both internal service staff, and external customers. While also maintaining a very high level of customer service. Previous experience working in a parts department or the material handling industry is a plus, but we will train the right individual.

Essential Job Functions:

• Responsible for communicating to customers and internal staff, in person, on the phone, or via email for various parts assistance requests.
• Responsible for fulfilling customers and internal staff orders in a timely manner in person, on the phone, or via email.
• Occasionally deliver parts to customers and internal staff in Lancaster and York counties
• Work with internal team and external vendors on obtaining inventory to fulfill customer orders.
• Occasionally pull & ship customer orders from within our stock room.
• Assist stockroom personnel when needed.
• Sometimes load and unload freight deliveries.
• Responsible for data entry and data management for customer inquiries and orders
• Communicate with other branches as required.
• All other duties required by management.

Basic Qualifications:

• Must be over the age of 18.
• Must be detail oriented and have excellent attention to detail.
• PA driver’s license and a clean driving record
• High school diploma or Technical Degree in automotive field or equivalent field
• Minimum of one (1) year experience with Microsoft Office and computer

Preferred Qualifications:

• Previous experience in a customer service role
• Positive and friendly attitude toward customers and fellow team members
• Must be able to follow directions both written and verbal.
• Ability to remain calm in stressful situations.
• Great organizational, time management, customer service and problem-solving skills
• Ability to work independently or as part of a team on a variety of job tasks.
• The ability to work accurately and meet deadlines.

Working Conditions:

• Physical requirements include sitting most of time as well as walking.
• Must be able to lift 50 pounds, and occasionally lift over 75 pounds.
• Occasionally press customers tires
• Operate material handling equipment as required.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Parts: 2 years (Required)
• Customer service: 1 year (Required)
• Microsoft: 1 year (Required)

Work Location: In person

Salary : $35,000 - $44,300