NetOps Specialist (Mid)

LightGrid
Kāne‘ohe Bay, HI Full Time
POSTED ON 4/7/2022 CLOSED ON 6/29/2022

What are the responsibilities and job description for the NetOps Specialist (Mid) position at LightGrid?

Job Type

Full-time, Contract

Description

Responsibilities:
  • Monitor the infrastructure and network by responding appropriately to alerts and events.
  • Respond to incidents from triage through resolution, including escalations, where appropriate.
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
  • Provide root cause analysis documentation in accordance with Government procedures.
  • Provide data center support where appropriate.
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
  • Provide incident notification to Government representatives.

Requirements

Education:
  • High school Diploma or General Equivalency Diploma (GED)
Certifications:
  • Information Assurance Technician (IAT) Level II
  • Must possess an Original Equipment Manufacturer (OEM) network support certification and/or an Operating System (OS)/Application Certification such as Computing Technology Industry Association (CompTIA) Network , Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification for Enterprise Services. Preferred certification: Cisco Certified Network Associate (CCNA) Routing and Switching.
Clearance/Citizenship:
Candidates must submit their social security number in their application for positions that require a clearance.
  • Secret
  • Must be a U.S. Citizen
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