What are the responsibilities and job description for the General Manager position at Lightstyles?
The General Manager is responsible for providing day-to-day leadership, proactively managing the P&L, leading teams, and driving sales, margin improvement, operational efficiencies, and continuous improvement in order to increase the profitability of the business and achieve budget and financial expectations. Key responsibilities include leading, developing, and executing strategies that maximize business growth opportunities, allocating and managing resources and operational costs within budget, driving accountability, efficiencies and continuous improvements, building, and developing high performing teams, leveraging vendor relationships, and ensuring superior customer service. This position directs Sales, Operations, Purchasing, and other departments to ensure the business’ budget and financial objectives are achieved through effective teamwork and implementation of plans and programs that are in support of the Company’s values and employee ownership culture.
Essential Functions
- Provide day-to-day leadership to develop, recommend, and implement strategies and processes to drive revenue and margin, growth, and customer loyalty and retention that are consistent with Company goals and that maximize the Company’s return on investment
- Provide dynamic leadership to build, coach, develop, manage, drive accountability, and evaluate high performing teams to ensure Company growth and profitability goals are achieved
- Manage the business’ P&L in order to achieve budget expectations
- Develop and utilize best practices to drive business development and growth, including identifying and implementing actions for new products and services, markets, and customer segments
- Provide leadership to the Sales leadership and team and oversee administration and improvements of sales policies and procedures, pricing, contract administration, and margin enhancement
- Develop relationships with new and key accounts, vendors and channel partners and manage business issues and problem resolution according to Company policies and procedures and in coordination with applicable Company personnel
- Communicate regularly and provide updates on business performance, opportunities and challenges and ensure key metrics are implemented and clearly communicated
Qualifications and Experience
- Bachelor’s degree preferably in Business Administration or a related field
- Five years of progressive management and business development experience with proven ability to lead, and profitably grow and deliver results in lighting or a related industry