What are the responsibilities and job description for the Associate Manager position at Lilly Pulitzer?
Kiawah Island, SC - Freshfields Village
South Carolina
Job Description
The Associate Manager has the primary responsibility to support management in achieving Budgeted Net Sales for their respective store, provide an exceptional customer experience and embrace the brand positioning. All management should uphold the Company Core Values and Core Leadership Qualities.
This is achieved through the following:
Deliver an exceptional customer experience
Protect the assets of the store
Provide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.
Commitment to Company Core Values and Core Leadership Qualities
Share and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphere
Exhibit organizational and operational competencies
Participate and understand Division of Responsibilities
Delivering Results
Achieve or exceed Budgeted Net Sales
Manage daily sales productivity through Daily Juice
Drive business through utilization of KPI’s fostering team selling culture
Support of store specific strategies
Customer Experience and Store Culture
Educate and reinforce the Lilly’s Resort Chic lifestyle
Build and cultivate effective relationships with the customer.
Embrace and implement the Lilly Pulitzer Selling Culture
Inspire others to deliver an exceptional in store experience consistent with company culture
Create an optimistic, high energy, team oriented, and sunny store atmosphere
Leadership
Inspire others positively
Win as a Team mentality
Demonstrate agility and flexibility
Clear and concise communication
Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities
Talent and Team Development
Train and develop A Talent
Coach and manage in the moment
Provide team with actionable, regular and effective feedback
Consistency in utilization of company training tools
Operations Excellence
Maintain inventory management systems
Participate in Division of Responsibility
Compliance with retail store and company policy and procedures
Safeguard assets of store
Qualifications
Minimum two years in retail or relevant industry
Four year college degree is preferred
Genuine optimistic approach to leadership
Passion for the Lilly Pulitzer Brand positioning
Ability to work store schedule as needed including nights and weekends and holidays
Miscellaneous
This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.
Lilly Pulitzer® is an Equal Opportunity Employer.
Lilly Pulitzer® participates in E-Verify.
South Carolina
Job Description
The Associate Manager has the primary responsibility to support management in achieving Budgeted Net Sales for their respective store, provide an exceptional customer experience and embrace the brand positioning. All management should uphold the Company Core Values and Core Leadership Qualities.
This is achieved through the following:
Deliver an exceptional customer experience
Protect the assets of the store
Provide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.
Commitment to Company Core Values and Core Leadership Qualities
Share and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphere
Exhibit organizational and operational competencies
Participate and understand Division of Responsibilities
Delivering Results
Achieve or exceed Budgeted Net Sales
Manage daily sales productivity through Daily Juice
Drive business through utilization of KPI’s fostering team selling culture
Support of store specific strategies
Customer Experience and Store Culture
Educate and reinforce the Lilly’s Resort Chic lifestyle
Build and cultivate effective relationships with the customer.
Embrace and implement the Lilly Pulitzer Selling Culture
Inspire others to deliver an exceptional in store experience consistent with company culture
Create an optimistic, high energy, team oriented, and sunny store atmosphere
Leadership
Inspire others positively
Win as a Team mentality
Demonstrate agility and flexibility
Clear and concise communication
Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities
Talent and Team Development
Train and develop A Talent
Coach and manage in the moment
Provide team with actionable, regular and effective feedback
Consistency in utilization of company training tools
Operations Excellence
Maintain inventory management systems
Participate in Division of Responsibility
Compliance with retail store and company policy and procedures
Safeguard assets of store
Qualifications
Minimum two years in retail or relevant industry
Four year college degree is preferred
Genuine optimistic approach to leadership
Passion for the Lilly Pulitzer Brand positioning
Ability to work store schedule as needed including nights and weekends and holidays
Miscellaneous
This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.
Lilly Pulitzer® is an Equal Opportunity Employer.
Lilly Pulitzer® participates in E-Verify.
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