Front Desk Administrator

Lily of the Desert Nutraceuticals, conveniently located in Lewisville, TX has an immediate opening for a bi-lingual Front Desk Administrator to undertake all administrative and receptionist duties at the desk of our main entrance. This position is the “face” of the company and represents the first impression for all visitors and customers.

The ideal candidate will be fluent in both English and Spanish and have a friendly and easy-going personality while also being very perceptive, disciplined, able to provide accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

RESPONSIBILITIES

Operates multi-line telephone system to answer incoming calls; directs callers to appropriate personnel by performing the following duties; completes a variety of administrative duties.

• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access and issues passes when required.
• Updates appointment calendars
• Receives, sorts, and routes mail; maintains and routes publications.
• Monitor office supplies and place orders when necessary for the production
• Receive and distribute letters, packages etc.
• Keeps front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
• Works with cross-functional teams to support continuous improvement projects, as needed.
• Can work independently in a fast paced, growing organization.

JOB REQUIREMENTS & QUALIFICATIONS

• Must be bilingual
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management
• Experience with MS Office (especially Excel and Word)
• Strong communications and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Lily of the Desert is proud to be an Equal Opportunity Employer and encourages all qualified candidates to submit a resume and letter of interest. We offer a competitive package which includes paid holidays, paid vacation, paid sick leave, medical benefits, 401(k) program and access to an extensive supplemental insurance package including life and disability.

Job Type: Full-time

Pay: $14.50 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Lewisville, TX 75057: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person

Salary : $15 - $15