What are the responsibilities and job description for the Online Admissions Counselor position at LIM College?
LIM College - Where Business Meets Fashion is currently seeking candidates for the position of Online Admissions Counselor.
GENERAL DESCRIPTION:
LIM College educates students for success in the global business of fashion and its many related industries. Located in midtown Manhattan - the fashion capital of the world - and devoted exclusively to the study of business and fashion, LIM College fosters a unique connection between real-world experience and academic study in business principles. Undergraduate students may major in Fashion Media, Fashion Merchandising, International Business, Management, Marketing, Visual Studies, Business of Fashion or Business of Cannabis. At the graduate level, LIM College offers an MPS programs in Fashion Marketing, Fashion Merchandising & Retail Management, Global Fashion Supply Chain Management, and Consumer Analytics.
The Online Admissions Counselor assists the admissions team in recruiting new students, executing prospect management and application management, maintaining an organized office and counseling prospective students to obtain enrollments.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
- Call, text, and email prospective students according to prescribed workflow and follow up schedule. The Online Admissions Counselor could expect to make up to 150 calls a day and talk to students for up to 6 hours a day.
- Move student through the application process while maintaining constant contact and immediate follow up with applicants.
- Help the applicant in completing each application step and answering all questions along the way
- Review student application materials
- Conduct interviews with prospective and current students (and their parents, if necessary) for LIM College
- Prioritize workload to maximize results and surpass individual, team, department, and LIM College expectations and goals
- Possess the ability to work a flexible schedule (late nights, weekends, and extended hours), especially during peak enrollment seasons as online classes start about every eight weeks
- Maintain current relationships with students throughout the enrollment process, while focusing on building new relationships
- Behave as a college ambassador and embracing our unique online educational model, while maintaining the highest level of integrity, professionalism, and customer service
- Conduct online recruitment events including but not limited to open houses webinars, virtual events and monitor chat sessions
- Work closely with Admissions Operations to maintain records
- Work with Marketing
- Speak to interested individuals at the Associates, Bachelors, and Masters levels
- Work with Online Advisor to ensure a seamless process from application to enrollment
- Work as a team member and assist co-workers in the Online Admissions department and other LIM College departments
- Submit daily contact reports to supervisors
- Maintain knowledge of and adhere to LIM College policies and procedures
- Work together with team to achieve individual and group enrollment goals
- Perform all other duties as assigned
REQUIREMENTS: The person selected will have the following qualifications:
Minimum Required Qualifications:
- Bachelor’s degree required. Master’s degree preferred.
- Minimum of 1 year in college admissions, financial aid and/or college advising online or on-ground.
- Experience working with people from diverse cultural and economic backgrounds. Proficient in Basic Computer Skills, Microsoft Office, Outlook/Email. Prior online post-secondary education experience a plus.
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