What are the responsibilities and job description for the CX Content Manager position at Lime?
Lime is the world's largest shared electric vehicle company. We are on a mission to build a future of transportation that is shared, affordable and carbon-free. Named a Time 100 Most Influential Company in 2021, Lime has powered more than 350 million electric bike and scooter rides in more than 200 cities across five continents, saving an estimated 75 million car trips. Learn more at li.me!
We are looking to hire a top notch Program Leader to manage all external CX communications. You will partner closely with Brand and Product to ensure all changes to the user experience are communicated externally in a way that elevates the end-to-end customer support experience and reduces the need for riders to get in touch.
If you're someone who is passionate about communication, knows how to build and implement a strategic roadmap and are looking to leverage your strong organizational skills to solve ambiguous problems, we'd like to speak with you today!
This role reports to the Director of CX and can sit anywhere Lime operates globally.
In accordance with Colorado State Law, if the candidate selected for this job resides in Colorado, the anticipated minimum salary will be $82,000.00, plus bonus and equity (when eligible) as well as benefits. Exact salary will ultimately depend on the candidate’s qualifications. In addition to base salary, this role will be eligible for a variable bonus based on a combination of management discretion and employee performance.
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Lime is an Equal Opportunity Employer, but that’s only the start. We strive to build a workforce composed of individuals with different backgrounds, abilities, identities, and mindsets—not just to do great work, but to become a better company and grow as individuals.
Salary : $82,000 - $0
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