Healthcare Customer Service Representative

Lincare
Concord, CA Full Time
POSTED ON 11/2/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Healthcare Customer Service Representative position at Lincare?

Lincare is currently seeking a Customer Service Rep to join our Team.

WHY WORK AT Lincare?

  • Culture- An inclusive, open, and friendly environment focused on our team members and their success
  • Benefits- Comprehensive benefits package with flexible options to fit your individual needs
  • Growth- An industry leader who continues to transform the way care is delivered to our patients

Duties:

  • Make outbound calls to customers to provide assistance and support.
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Analyze customer needs and recommend appropriate products or services.
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to ensure customer satisfaction.
  • Stay updated on product knowledge and industry trends.

Qualifications:

  • Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail.
  • Ability to work well in a fast-paced environment.
  • Previous customer service experience is preferred.
  • Proficient in using computer systems and software applications.
  • High school diploma or equivalent required.

We offer competitive pay, a supportive work environment, and opportunities for growth within the company. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.

Job Type: Full-time

Pay: $15.50 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In person

Salary : $16 - $23

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