Community Based Mobile Crisis Worker - Associate 1 or 2

Community-Based Mobile Crisis Worker – Associate 1

Your job in the department is to . . . 

Assist in the performance of de-escalating a crisis event. Help to develop a plan for community services and referrals. 

Your job also involves . . .

Assisting in the performance of the crisis assessment, development of a safety plan for persons who are ready to transition to a lower level of care and performing follow up contacts following an acute care crisis.

Minimum Education Level

Associate 1: 

Two- Three years 

Specifics:  Three years in a human services or related field.

Bachelors 

Specifics: In behavioral science field. 

Minimum Experience Level

Associate 1: 

Two- Three years 

Specifics:  Three years in a human services or related field.

Associate 2: None

Specifics: Must meet minimum qualifications for a certification as a Qualified Mental Health Associate per MHACBO.

Substitution Note: Experience can be used in lieu of minimum education requirements. Will accept an Associate’s degree with 2 years of experience in behavioral health field or a high school diploma/GED and 5 years of experience in behavioral health field. Will consider experience in highly acute situations, such as emergency medical response, firefighting, disaster response, law enforcement, security, or related field.

Certifications 

Certification(s) required 

Specifics: Currently hold or able to obtain within six months of hire:  QMHA certification through MHACBO.  See the MHACBO site for current certification requirements.                  

Driver’s License 

Oregon Driver's License required

Specifics: Must obtain within 30 days of hire.

Desirable Qualifications:  

Bilingual and/or bicultural competencies for the Latino population are preferred.

Knowledge of:

• Basic knowledge of Mental Health symptoms and diagnoses.
• De-escalation techniques.
• Basic Motivational Interviewing.
• Basic knowledge and understanding of community services and how to access them.
• Privacy, Confidentiality, dual relationships, and ethics in healthcare.

Skill or ability to:

• Document clinical activities in the electronic health record (EHR) both effectively and efficiently.
• Integrate an understanding of diversity, equity, and inclusion in the interactions with others, both inside and outside of the organization.
• Practice self-care, stress management techniques, and understand professional boundaries to assure ability to effectively work in acute settings.
• Be organized, know how to triage, be able to communicate intent when there may be multiple requests for your assistance at one time.
• Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the county, using language and a format the audience will best understand.   
• Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software).
• Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the county. Exhibit a professional manner in dealing with others and working to maintain constructive working relationships.  
• Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules.   

WORKING CONDITIONS

Job Conditions: Work with other professionals in performing these duties. Primarily respond to requests for assistance in the community (i.e., people’s homes, at storefronts, at the library, at emergency shelters...wherever the person in crisis is located) as long as it is safe to do so. May be required to transport and provide side by side support to individuals in a county owned vehicle to help connect them with needed resources.  

Work Location: Lincoln County  

Travel: Travel throughout the County is required; travel outside of the County may be required for education, networking, training.

PHYSICAL DEMANDS

The physical demands are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical capability to handle high mobility demands and complex personal interactions.

• Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
• Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds.
• Environmental Factors: Tasks are regularly performed with exposure to adverse environmental conditions, such as dirt, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances. Tasks are sometimes performed with exposure to violence, disease, or pathogenic substances.

REASONABLE ACCOMMODATIONS

Lincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position.   Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.