Associate Creator Manager, Scale

Company Description

LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

Job Description

This role will be based in either NY, SF, Sunnyvale, Carpinteria, Chicago, Seattle, or remote depending on which location the applicant chosen for the role is currently residing as long as they are in the U.S.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options, meaning you can work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together, or this role can be performed remotely in most locations in the country of employment.

LinkedIn’s mission is to connect people to opportunity. This means our platform allows professionals to give and get help from each other, share what they know, and discover/build/share new skills to help others. Our Community Management team helps support and grow our content creators, with the mission to source, nurture, uplevel and retain these important voices. Creators set off incredible ripples, helping others find their community and develop their own voice. The more people who give and get help, the faster we all grow.

One way in which our team supports creators is through scaled efforts — helping to reach and inspire creators using 1:many support tactics. LinkedIn is looking for an Associate Creator Manager to help develop and execute our scaled communications efforts. This person should be passionate about working with our members, finding new and engaging ways to reach them at scale, have an innovation mindset and be willing to jump in to problem-solve both the small and the big issues. We’re looking for a person who’s energized by building conversation and connecting with the community, and who has a desire to work in a fast-moving space where experimentation is key.

Responsibilities:

• Help test and iterate on the foundational community management program.

• Vet and help onboard members into low-touch support programs. 

• Use data-driven methods to experiment and iterate on low-touch support tactics. 

• Work with other Creator Managers to develop low-touch programming, highlight team-wide initiatives or opportunities for creators, and more. 

• Write and program content for low-touch creator communications.

• Use topics and trends to create content prompts for creators at scale.

• Execute against creator goals, as set by Creator and Senior Creator managers.

• Work on key team projects, particularly through the lens of how they can be adapted to scale.

• Act as an evangelist for creators and LinkedIn’s Content Experience team both internally and externally.

Qualifications

Basic Qualifications:

• 2 years of experience

• Experience working with groups of creators, or in another community or customer-based function 

Preferred Qualifications:

• BS/BA degree OR equivalent experience

• Strong community-building skills

• Strong organizational skills

• Experience with professional writing, ideally in the form of external content creation

• Passion for executing on strategy and helping iterate to improve it

• Strong communicator, able to talk/share internally and externally about what LinkedIn is building/experiencing

• Persuasive communicator in multiple forms, especially in writing and presenting before groups of all sizes

• Ideal candidate is a LinkedIn power user who is passionate about how we can help individuals and organizations to learn

LinkedIn is committed to fair and equitable compensation practices.

As required by C.R.S. § 8-5-201(2): (Colorado only) The minimum pay for this role is 72k base salary. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The total compensation package for this position may also include annual performance bonus, stock and benefits. For additional information, visit: https://careers.linkedin.com/benefits.

#LI-REMOTE

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.  Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.