Field Service Technician

Liquid Ice Inc.
Andover, MA Full Time
POSTED ON 10/12/2024
AVAILABLE BEFORE 12/14/2024

Looking to start a career? Look no further! No experience? No problem! All you need is a good work ethic and be ready to learn. Liquid Ice will train you!

ABOUT LIQUID ICE

Since 1998, Liquid Ice has been a provider of commercial foodservice repair services, equipment sales, and frozen beverage syrups throughout New England and upstate NY.

Equipment serviced includes coffee brewers, espresso and cappuccino brewers, soda fountains, beer taps, frozen beverage dispensers, F’real blenders, icemakers, juice machines, and more. The company also distributes a line of Liquid Ice frozen beverage syrups. Headquartered in Northborough, MA, website: www.liquidice.net

RESPONSIBILITIES:

  • Repair and Installation of Equipment Such as: Frozen Beverage, Fountain Soda, Coffee Brewers, Espresso Machines, Refrigerated Equipment, Ice Makers, Other Food Service Equipment
  • Perform Preventative Maintenance on Equipment
  • Provide Superior Customer Service
  • Must Have the Ability to Generate Profit After Expenses
  • Managing Parts Inventory on Assigned Service Vehicle
  • Maintain Service and Upkeep of Assigned Service Vehicle
  • Follow Company Procedures for Processing Work Tickets/Warranty Claims/Ordering Parts Required to Complete Repairs
  • Safely Driving Company Vehicle

Working Relationships: Service Manager, Service Coordinator, Purchasing Specialist, Billing Specialist, Warehouse Manager

REQUIREMENTS:

  • Proficient in Use of Smartphone/Tablet, Including Email
  • High School Diploma or Equivalent.
  • Driver's License with Good Driving Record
  • Mechanically Inclined
  • Knowledge in Use of Hand Tools, Power Tools, Multi-Meter, Smart Phone/Tablet, Search Engines
  • Must Have Own Basic Tools
  • Frequent Heavy Lifting, Twisting, Bending
  • Ability to Climb Ladders, Work in Small Spaces
  • Must be Able to Travel to Several Locations Throughout the Day and Work Independently
  • Must have Superior Customer Service Skills
  • Availability to Work Nights, Weekends, Holidays
  • Tue-Sat or Sun-Thursday Work Schedule
  • Able to Lift, Carry, Push, Pull 50 lbs Independently

BENEFITS:

  • Competitive Hourly Pay $20-$25 per Hour to Start
  • Paid Training
  • 401 K Retirement Plan with 3.5% Company Match.
  • Company-paid Contribution for Health, Dental, Life, and Disability Insurance.
  • Company-paid Vehicle and Fuel, Uniform, Training and Specialty Tools.
  • Flexible Schedule

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 35 – 50 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Schedule:

  • Evening shift
  • Holidays
  • On call
  • Overtime

Application Question(s):

  • Are you proficient in use of a smartphone/tablet, able to navigate websites, apps, and email?

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Required)
  • EPA Universal Certification (Preferred)

Work Location: On the road

Salary : $20 - $25

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