Lead Barista

ABOUT LITTLE SAINT

Located in the heart of historic downtown Healdsburg, Little Saint is a vibrant meeting place where guests are invited to connect over food, music, art and conversation. Our mission is to create an environment that is good for the soul, the earth and the community. Inside our 10,000-square-foot space, Little Saint offers up a full-service farm-forward restaurant, cafe and wine shop with a focus on plant-based cuisine. The building is home to exciting live music and thought-provoking conversations, as well as a series of film screenings and performances to benefit local artists and our farming community.

SUMMARY OF POSITION

We are searching for a skilled and engaging Lead Barista passionate about coffee, food and beverage. Under the direction of the General Manager, the Barista will engage with customers, take orders, answer questions, accept payments, and prepare and serve food and drinks. The Lead Barista will also maintain a clean and well-stocked workspace, update signage as needed, and strive to expand their knowledge of food and beverage preparation, quality and presentation on an ongoing basis. The successful Lead Barista will be committed to providing customers with warm, quality service and creating a positive, friendly and knowledgeable environment for the team.

Additionally, the Lead Barista will be responsible for the quality and development of the coffee and tea programs at Little Saint. This includes selection of the quarterly rotation of coffee partners, seasonal coffee drinks, and updates to the point of sale system. 

IDEAL QUALIFICATIONS

• Experience in coffee, food and beverage preparation and/or customer service preferred
• Prior experience as a Lead Barista preferred
• Ability to engage well with guests
• Commitment to excellence, quality and sincere hospitality
• Passion for creating positive guest experiences
• Ability to provide warm, genuine, and knowledgeable service
• Excellent listening and communication skills.
• Ability to walk and stand for extended periods, and the ability to lift up to 30 pounds
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays
• Neat and well-groomed appearance
• Desire to work as part of a high-energy, efficient team in a fast-paced environment 

COMPENSATION

• Competitive Wage
• Medical, Dental, Vision Plans
• Paid Time Off - Including Vacation, Sick and Mental Health Time Off
• 401(k) w/ company discretionary match
• Employee dining and wine discounts
• Referral Bonuses
• Uniform

THIS PERSON SHOULD STRIVE TO

• Make a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
• Be decisive, taking initiative for making things happen, anticipating issues, and developing contingency plans
• Be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy to their team.
• Be motivated and committed, approaching all tasks of all sizes with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
• Be flexible, responding with urgency and positively to changing environments
• Maintain team focus via cooperation and support to other team members in the pursuit of company and department goals
• Be a role model to the team, embodying the values of the Little Saint management team. 

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Little Saint reserves the right to alter the duties of this role.

Little Saint is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Little Saint is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and opportunities for growth and career development.