What are the responsibilities and job description for the Auto Parts Retail Sales Counter position at LKQ?
As a part of our growth, LKQ Pick Your Part located in Memphis, TN is looking for a dedicated Inside Automotive Parts Sales Associate/Retail Counter Salesperson (RCS) with knowledge of replacement parts for the vehicle/ collision repair industry. This position will be eligible for competitive compensation including a commission program. The RCS will be responsible for generating sales revenue by promoting sales of used and aftermarket parts, products and services. The RCS will be accountable for friendly interactions with customers, and assisting customers with information, payments, and anything else to maintain excellent customer service. If you enjoy customer service, sales, growth, and working with happy, enthusiastic individuals, you’ll enjoy a career with Pick your Part!
Essential Job Duties
- Provide customer service, evaluate the customer’s needs, and answers questions regarding parts, pricing, product availability, and services.
- Provide relevant information on guarantees, price, and payment methods.
- Complete internal documents supporting any transaction, interchange and return.
- Advise customer on substitution or modification of part when requested part/car is not available.
- Make sure all Pick Your Part products are available for sale (Antifreeze, Washer Fluid, & Batteries).
- Assume other duties as assigned not described in this job description.
Preferred Qualification
- Customer Service experience
- Prior experience selling and knowledge of automotive parts
- Bilingual English/Spanish
- Will train qualified motivated candidates.
Knowledge/Skills/Abilities
- Must be attentive to detail and ensure accuracy in work assignments.
- Must be able to communicate effectively and cooperate with others.
- Must be able to convey product information and product availability to customers.
- Must possess the ability to deal tactfully with customers.
- Must be organized, motivated, and an initiative-taker.
- Must be a collaborator that is able to work well with others.
Essential Physical Demands/Work Environment
- Must have the flexibility to work variable schedules, including weekends and holidays.
- Must have the ability to work in an environment where frequent interruptions may occur.
- Must be able to work under pressure comfortably.
- Must be able to lift 50lbs
- Will be working inside/outside as needed.
- Will be exposed to outside elements
- Must be able to pick up greasy, rusty parts
- Perform other tasks as needed
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts