What are the responsibilities and job description for the VSAT Training Specialist position at LNO?
LNO, Inc. is a rapidly growing small business headquartered in Augusta, Georgia. We are a proven team of highly experienced former service members, IT Instructors, System Engineers, Network Administrators, Cybersecurity Experts, Electronics Technicians, Field Service Engineers, Systems Designers, Logisticians, and Project Management professionals.
Job Description:
LNO is seeking a STN/CSS VSAT Training Specialist to support the Warfighter Readiness requirements in the design, development, delivery, and maintenance of training curriculum for Warfighter Readiness systems. This position will support the Warfighter Readiness requirements providing New Equipment and Field Operations Support in the design, development, delivery, and maintenance of training curriculum for Warfighter Readiness systems on the Combat Service Support Very Small Aperture Terminals (CSS VSATs) and other WIN-T sub systems. This position will be based out of APG, MD.
Primary Responsibilities:
The primary responsibilities include but are not limited to: New Equipment and Field Operations Support: In support of specified Warfighter Readiness requirements, perform Total Package Fielding (TPF) functions IAW AR and DA PAM 700-142 with the gaining unit/organization in CONUS/OCONUS at unit home stations, TDY locations, and/or during field missions. Travel to customer locations to assess unit equipment fielding needs and provide unique systems configurations/solutions to match the fielding requirements and ensure operability. Determine baseline application on new equipment to be integrated prior to shipping to location. Interface directly with Government customers as the primary technical Subject Matter Expert (SME) on any related matter. Perform joint system check out of each system installation prior to issue. Conduct technical analysis for system implementations, modifications, and potential enhancements. Perform de-installations, installations, and handoffs for specified systems. Troubleshoot system problems and/or integration issues, determine system solution in accordance with customer needs, and recommend actions to customer for system solutions. Develop and improve operations processes/practices for each location based on best practices through peer and management collaboration. Develop lesson materials and conduct on-site field training of operations personnel on newly developed/implemented system procedures. Prepare and coordinate TPF activities including New Material Introductory Briefings (NMIB), validation of unit Materiel Requirements Lists (MRL), prepare After Action Reports (AAR) and other actions as required for the TPF. Minimum of 75% CONUS and OCONUS travel required.
Curriculum Development:
- Coordinate with Government customers to prepare and maintain TPF and NET plans for current and future systems.
- Create customized training plans based on current systems, new system upgrades, and mission-specific requirements.
Training Services:
- Provide classroom theory instruction and over the shoulder practical field training on SATCOM CSS-VSAT systems and sub systems.
- When required, work shall be done at night and in inclement weather.
- When applicable, coordinate classroom set-up to support each individual class.
- Provide modernization instruction on the operations and maintenance of supported systems, standard and non-standard systems and equipment.
- Serve as primary fielders, installers, instructors, assistant instructors, and/or demonstrators.
Cross Training:
- Participate in formal training and self-instruction / use on complimentary systems and protocols to increase the breadth of systems competency for training and fielding requirements.
Basic Qualifications
- Bachelor's Degree and 2 or more years of experience. Additional directly related experience can offset the degree requirements
- Active DoD Secret security clearance
- Hands on experience with related WIN-T systems
- Technical understanding and experience with a combination of any of the following required skills: Fundamental understanding of satellite communication theory. Must have LAN and WAN networking experience (Net , Sec , CCNA, preferred).
- U.S. Passport required.
