What are the responsibilities and job description for the Office assistant position at Local MovingS?
As a customer service assistant for movers services, while it's important to focus on helping customers with their needs and resolving their complaints, it's also important to generate sales.
You should always be thinking about how you can provide customers with additional moving services or products that they may need.
This could include offering packing materials, storage options, or even additional moving services such as cleaning services.
In addition to providing excellent customer service, you should also be proactive in approaching customers with these offers and making sales.
This could involve reaching out to customers via email or phone to offer these additional services, or even suggesting them during a customer's initial inquiry or consultation.
By making sales all the time, you can help your movers service to grow and thrive, while also ensuring that customers have access to all the services they need for a successful move.
Just remember to always prioritize the needs and satisfaction of your customers, and make sure that any additional services you offer are relevant and valuable to them.
This job includes the following tasks : - Responding to customer calls, emails, webchats, or social media messages- Handling customer complaints- Processing customer requests- Selling products or services- Providing customers with information about products or services- Making sales- Addressing customer inquiries- Coordinating moving services for customers- Processing Requests- Tracking requests and arranging deliveries- Entering customer data into a computer system- Issuing refunds.
Last updated : 2024-08-25
Salary : $14 - $15