What are the responsibilities and job description for the Call center position at Lock It Lending?
About Us :
Lock It Lending, a division of Swift Home Loans, is a dynamic and rapidly growing mortgage brokerage. Currently, we have a dedicated team of 10 loan officers and close approximately 150 loans each month.
Our ambitious goal is to expand our team by adding 50 new loan officers over the next year and to significantly increase our monthly loan closings to 500.
We are committed to providing exceptional service and are looking for passionate professionals to join us on this exciting journey.
Job Description :
We are seeking highly motivated, licensed Loan Officers to join our expanding team in the Westchase area of Houston. This role demands a strong work ethic, enthusiasm for helping clients, and the ability to excel in a fast-paced environment.
Key Responsibilities :
- Engage with clients via phone to understand their mortgage needs and offer appropriate loan products.
- Handle loan applications with precision, ensuring all documentation is accurate and complete.
- Provide exceptional customer service and build lasting relationships with clients.
- Manage multiple tasks efficiently in a high-pressure environment and meet or exceed performance targets.
- Contribute to our team’s success by actively participating in achieving our growth goals.
Requirements :
- Must be a fully licensed Loan Officer (NMLS) in Texas.
- Ability to work full-time at our local office in the Westchase area.
- Motivated with the capacity to be on the phone for extended periods.
- Strong attention to detail and ability to work in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Proven ability to build rapport with clients and deliver exceptional customer service.
- Ability to thrive under pressure and manage stress effectively.
Job Type : Full-time
Salary : $50,000.00 - $750,000.00 per year (based on experience and performance)
Benefits :How to Apply : If you’re a motivated, NMLS licensed Loan Officer ready to be part of a rapidly growing team, we want to hear from you! Submit your resume and a cover letter detailing your experience and why you’d be a great fit for our team.
Join us at Lock It Lending and help us achieve our ambitious goals while advancing your career!
Last updated : 2024-08-14
Salary : $50,000 - $750,000