Training Specialist

Description

About Locus

Locus (formerly VCC Social Enterprises) partners with communities where the capital system is not working to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving communities. A capital system that centers community input and impact is essential to making this a reality.

Locus is a nonprofit holding company regulated by the Federal Reserve. Locus is the parent organization for a family of social enterprises, which includes Locus Bank, Locus Impact Fund, Locus Capital and the Community Investment Guarantee Pool, or CIGP. Locus has generated over $2 billion dollars in total impact in local communities to create jobs, energize places, and promote an enhanced quality of life. With offices in Christiansburg and Richmond, Locus offers innovative and flexible financing tools and professional advisory services to individuals and organizations in low-to-moderate income and underserved communities. Locus Bank is an FDIC-insured, certified bank and B Corp offering products tailored to socially conscious investors, along with personal and business checking, savings, and certificate of deposit accounts. Locus Bank is a majority-owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at www.locusimpact.org.

Ideal Candidate

Locus seeks candidates deeply committed to the organization’s mission, vision, and core values. The ideal candidate will be passionate about creating equitable access to capital and innovative tools that tackle systemic challenges and advance promising opportunities. 

The Human Resources Training Specialist is a key role and focuses on training facilitation and administration.  The training specialist will boost the knowledge and skills of all Locus employees by developing and conducting effective training programs to ensure they are equipped with the knowledge and skills to perform their jobs efficiently. The Training Specialist will work collaboratively with management and staff to assess the skills of new and current employees. In addition, the Training Specialist will identify, create, organize, plan, present, and evaluate various forms of training for employees across the organization on an annual and as needed basis.  

 Essential Duties

• Assesses training and development needs through surveys, interviews, focus groups, and communication with employees at various levels including managers, instructors, and customer representatives.
• Creates, organizes, and prepares instructional materials in various forms to provide appropriate skills training for employees.
• Supports organizational development efforts and strategic initiatives by developing training in areas such as leading change, managing transitions, building organizational culture, leadership and management skills etc.
• Orient new employees into the organization by facilitating HR new employee orientation, ensuring new staff receive appropriate introductory training.
• Develop and tailor unique training programs to fulfill workers’ specific needs to maintain and/or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials using a variety of methods including online training platforms to create eLearning content.
• Creates and presents training and development programs using various forms, formats and online training platforms including group discussion, lecture, simulations, and videos in in-person, eLearning and virtual environments.
• Supports company efforts to maintain regulatory compliance standards by collaborating with associated departments to develop, deploy, and assess annual compliance training programs.
• Serves as LMS Administrator to maintain records of training and development activities, attendance, results of tests and assessments, retraining (remedial training) requirements, manage learning content, provide user support and report on training outcomes.
• Assesses training materials prepared by external vendors/instructors
• Evaluates program effectiveness through assessments, surveys, and feedback
• Maintains knowledge of the latest trends in training and development
• In collaboration with the Chief Human Capital Officer; prepares and implements training budget, maintains records and reports of expenses.
•  Travels as required to facilitate occasional offsite meetings   
• Performs other related duties as assigned

Requirements

• 3 to 5 years of training design and delivery experience required 
• Demonstrated experience working with learning management systems to include creating, uploading and maintaining courses, managing users and providing user support and reporting on training outcomes.
• Training design and delivery experience in a finance or banking environment preferred
• SHRM-CP or SHRM-SCP, CPTD, PHR OR SPHR preferred
• Bachelor’s degree in human resources, Training and Development, Education, Instructional Design or a related field preferred.
• Ability to organize and prioritize work activities to meet deadlines and ensure high-quality work products. 
• High-level of adaptability and flexibility  

Computer/Technology

• Excellent Word, Excel, and Windows file management skills mandatory
• Strong technical experience with Salesforce or other CRM tools
• Proficient in the use of web conferencing platforms such as Microsoft Teams or similar software
• Demonstrated web research skills
• Familiarity with Outlook or similar network-based email and calendar software
• Extensive computer usage and Microsoft Teams communication
• Must be able to work independently in a stable remote environment
• Access to high-speed internet bandwidth and reasonable proximity to LOCUS or a major metropolitan airport

Communication

• Ability to understand and convey complex information on a wide range of topics.
• Ability to communicate verbally across all levels of the organization in a clear, concise, and confident manner. 
• Ability to write accurate, clear, and organized communications, incorporating a range of information and analysis. Ability to document workflow and procedures.

Mission/Vision/Organizational Values

• Live and represent the values and mission of the organization – keeping diverse, equitable, and inclusive impact at the center of all efforts and execution.
• Strong analytical and interpersonal skills with a demonstrated ability to establish and maintain effective working relationships with others and successfully interact with people at all management and support levels, as well as people of diverse socio-economic backgrounds.

Alignment with the organizational goals:   

• Sensitivity to racial, gender, sexual orientation and cultural differences and treat everyone with dignity and respect.
• Effective, respectful, and timely communications with internal and external stakeholders.
• Analytic, thoughtful, and strategic thinking and thoroughly aware of organizational goals and strategic direction. Must have the ability to switch roles and procedures easily to facilitate change in line with organizational priorities.
• Consider the mission, objectives, and goals of LOCUS and demonstrate an understanding of the impact of their decisions and behavior on the organization.

Salary & Benefits

The salary range for the Training Specialist is $65,000 - $75,000. Locus offers a competitive salary based on experience and skills, as well as an excellent benefits package including health, disability, life insurance, 401(k) savings plan with employer match, and paid time off.

EEO Statement

Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or family status, national origin, non-job-related disability, or status as a veteran.