What are the responsibilities and job description for the Dispatcher/Customer Service position at Logistics USA?
Job Description
Job Summary
Our company is a long time established family owned trucking operation that serves over 400 commercial customers doing local deliveries in and out of the Hudson Valley area and beyond.
Our company is built and led by dynamic and motivated employees who are empowered to continuously improve and grow our organization under the leadership of hands on and caring management.
We are looking for a special and unique individual with operations experience *or those looking to gain experience* that wants to stick with a company that appreciates their contributions and grow with it as we expand in the northeast and nationally.
Responsibilities and Duties
Full-time Position starts at 11am and ends at 7pm Monday-Friday. Weekends/holidays are OFF and there is opportunity for over time.
This is a multi-faceted postion that includes:
-Handling high volume phone calls, emails, status update requests and dispatch to drivers
-Providing customers with rates, updates, quotes, and problem resolution
-Assist AM operations to keep accurate system entries and driver manifesting
-Entering in freight bills and matching paperwork to freight
-Assist billing department with rating and obtaining extra charges
-Generally assist each department based on priority
Qualifications and Skills
Must be able to:
-Pass drug and backround check
-Communicate well
-Multi-task: handle high volume emails/phone calls/data entry/customer-driver requests and problem resolution
-Take direction and give direction
-Work well with others in a team environment
-Show past reliable job history
-Problem solve and think critically
Job Type: Full-time
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Application Question(s):
- How soon are you available to start new employment?
- Are you able to commute to Newburgh ?
- Reas on for leaving your last position.
Work Location: One location
Salary : $19 - $0