What are the responsibilities and job description for the Service Desk Analyst position at Loma Linda?
Shared Services: IS Service Desk (Full-Time, Day Shift) -
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
The Service Desk Analyst provides customers technical support of incidents, inquiries, access security, and requests for services via phone and appropriately triages, resolves, and escalates incidents to appropriate points of contact as defined within the Information Services support processes. Services may be provided for all LLUH entities, partners, and patients. Performs other duties as needed.
