Front Desk Executive

Loop Lifestyle Branding
Washington, DC Full Time
POSTED ON 1/3/2023 CLOSED ON 7/1/2023

What are the responsibilities and job description for the Front Desk Executive position at Loop Lifestyle Branding?

We are looking to hire a Front Desk Executive to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.

Responsibilities:
  • Interact with customers by telephone or in-person to provide information about us and rectify concerns.
  • Check to ensure that appropriate changes have been made to address the customer's issues.
  • Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail and face-to -face meetings.
  • Responsible for greeting and serving all guests courteously and professionally.
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
  • Provide friendly and courteous telephone manners to guests and co-workers.
  • Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
  • Attend all scheduled team meetings and brings suggestions for improvement.
Requirements
  • High school diploma or equivalent.
  • Exceptional customer service skills.
  • Excellent verbal and written communication skills
  • Basic computer skills.
  • Availability to work a variable work schedule.
  • Must professionally present self regarding personal dress and grooming.
Bonus Points:
Dental Insurance
Disability Insurance
Health Insurance
Flexible Spending Account

Let’s create your dream career and make an impact together! Apply today.

Salary : $45,357 - $55,628

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