What are the responsibilities and job description for the General Manager position at Los Cuates?
We are looking for a General Manager to lead all aspects of our business at our Jefferson and Candelaria locations. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in front of the house. Restaurant management experience is essential, as you’ll ensure our food quality is good before it goes out to our guests and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant experiences.
DAYS ONLY
Hours will be Monday - Saturday 7 AM - 3:30 PM, closed Sundays.
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Ordering, daily paperwork including HR documents etc.
Assist with interview process hiring/termination
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Assist with reports on weekly, monthly and annual revenues and expenses
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Strong leadership, motivational and people skills
Acute financial management skills
Job Type: Full-time
Pay: From $55,000.00 per year
Experience level:
- 5 years
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant management: 5 years (Required)
- Restaurant: 7 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Albuquerque, NM 87109 (Required)
Work Location: In person
Salary : $55,000