What are the responsibilities and job description for the Parts advisor position at LOTS Group USA?
Summary description : We are seeking a skilled and experienced Heavy Duty Truck Maintenance Service Advisor to join our team.
As a Service Advisor, you will be the primary point of contact for our customers, ensuring their trucks are maintained and repaired efficiently and effectively.
The Maintenance Shop Service Advisor will lead day-to-day coordination of maintenance as well as customer interactions for an internal fleet of 45 trucks and a growing customer base of external customers.
You will work closely with our technicians and customers to schedule maintenance and repairs, provide estimates, and ensure high levels of customer satisfaction.
This role will also support in the parts department. This role is based out of Camden, SC. If you have a great attitude, work ethic, are hungry to learn, and want to be part of a tight-knit team with great career advancement opportunities, we want to talk to you! Key activities : Service Advisor : Greet customers and determine their truck maintenance and repair needs Provide accurate and detailed estimates for labor and parts Schedule appointments and maintain an organized service schedule Plan the department's workload and flow based on prioritization aimed at keeping maximum uptime (i.
00 annually based on maintenance uptime and cost targets Note : More regular bonus targets / incentive plans being developed currently for technicians and advisor roles Schedule : Monday - Friday (shifts may vary between Mon-Fri and Tues-Sat per needs of the business) Hours : Schedule will be aimed at 50 hours per week Benefits : Annual Merit Pay Increases Every Year Medical, Dental, Vision, 401K, life insurance start at 30 Days Paid Time Off Starts Accruing at DAY ONE with 10 days per year 401K offers a 50% company match PPE, Uniform and Boot allowance provided Additional Day Off for U.
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Last updated : 2024-04-27
Salary : $35
