What are the responsibilities and job description for the KIA Warranty Admin position at Lou Sobh Kia of Brunswick?
KIA Warranty Administrator
Warranty administrators ensures the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards.
Job Duties -
- Processing all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor.
- Keeping abreast of all factory recalls and announcements.
- Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.
- Reconciling all warranty receivables and working with the accounting department to obtain payments.
- Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
- Maintaining all service and customer records as required by KIA warranty.
Job Requirements:
- Warranty administrators should be familiar with KIA automotive warranty systems.
- Warranty administrators should have experience with automotive parts (identification, inspection, classification of component groups, etc.)
- Overall automotive vehicle knowledge.
- Good computer skills
- Excellent verbal and written communication skills.