What are the responsibilities and job description for the Greeter, Full-Time - Portland position at Louis Vuitton?
Poste
A champion of exceptional Client Experience, the Full-Time Greeter will lead the store as the Maison Host. You will coordinate and navigate foot flow through the store, support the appointment culture, and act as the liaison for both internal and external clients while providing personalized solutions.
Additionally, you will manage the master appointment calendar for the Maison and act as the point of reference for clients who need assistance or information; attending to their wishes and requirements. Understanding the customer’s needs and providing them with a personalized solution, enhancing their in-store experience is key.
Profil
As a Greeter, you will educate the team on Client Services to elevate the service level and manage incoming requests from the Call Center during weekends. Acquiring extensive knowledge of the premises and nearby venues/businesses to make the most suitable client recommendations while building relationships with key partners in the community will be necessary for success in this role.
A minimum of 2 years in specialty retail experience is preferred. Sophisticated selling and styling skills across different categories with a luxury etiquette, style and presentation skills. Being comfortable hosting in foreign/multicultural/multilingual environments. A team player, strong partner, proactive attitude with professional presentation, with excellent interpersonal skills and can communicate effectively both verbally and in writing. Self-starter, dependable, punctual, flexible, proficient and accurate in using the POS system and other software as required. Excellent problem-solving skills, computer literacy, passionate for the fashion/luxury-goods industry and demonstrated leadership and delegation experience.
Informations à l'attention des candidats
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
RÉFÉRENCE : LVM13540
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