What are the responsibilities and job description for the Customer Service Associate position at Lowe's Home Improvement?
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At Lowe’s, we’ve always been more than just a hardware store. We’re also home to everything that makes your home feel like home. And for thousands of Lowe’s associates, we’re home to fresh starts, rewarding opportunities, and endless career possibilities.
As a Lowe’s Customer Service Associate, you’ll set the standard for how we engage our customers and communities.
What's in It for You?
Advantages
Beyond the chance to make a difference for customers and teammates, each day will offer the chance opportunity to learn, grow, and celebrate wins together with your Lowe’s team. Retail Associates also enjoy:
- Flexible work schedules.
- A 10% discount on Lowe’s merchandise.
- Access to training and tuition reimbursement programs.
- Eligibility for performance-based bonuses.
- Access to comprehensive physical, mental, and financial benefits.
- And access to thousands of other discounts such as cell phone plans, car insurance, computers, and more*.
Your Day at Lowe's
Responsibilities
- Deliver excellent customer service.
- Answer customer questions.
- Process orders, deliveries, and loading tickets.
- Load customer merchandise.
- Maintain a store that feels like home for customers and teammates.
- Restock merchandise.
Requirements
- Be able to sit, bend, stand, move around the store, and lift items up to 25 lbs. unassisted and possibly more on occasion with assistance.
- Be able to use common retail tools such as basic computer applications and smart phone devices.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or be able to obtain any mandatory sales license or registration within the required timeframe.
Bilingual, Military, and Veteran applicants are encouraged to apply.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Job Type: Part-time
Pay: $11.50 - $12.70 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
COVID-19 considerations:
For Lowe’s, the safety and wellbeing of our associates and customers have been and continue to be our highest priority. Lowe’s will align with the CDC’s new guidance unless required differently by state or local requirements.
Work Location:
- One location
Work Remotely:
- No