What are the responsibilities and job description for the Cashier/Customer Service position at Lowe's?
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:
- Being friendly and professional, welcoming customers to Lowe’s and helping with homeimprovement project needs.
- Validating loading tickets and processing orders and deliveries accurately so customers receivemerchandise as expected and in a timely manner.
- Engaging in safe work practices and encouraging others to do the same.
The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.
The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location