Employment Program Manager

POSITION SUMMARY

The Employment Manager is responsible for offering leadership and guidance to all state-funded employment programs as well as supporting staff. While providing targeted outreach and presentations to employers and fulfilling all employment contractual guidelines.

Essential Functions Statement(s)

• Maintain current knowledge of workforce trends and environmental factors that affect those trends;
• Lead Employment Services (ES) Team with provide leadership, mentoring, support and supervision to all ES staff, interns and volunteers to ensure the provision of quality employment services;
• Lead team meetings and participate in in-service trainings;
• Motivate and support staff to achieve all employment contractual goals
• Monitor and evaluate progress towards achieving quarterly goals by implementing client evaluations and file reviews
• Outreach to area employers through mailings, phone inquiries, and presentations to provide them program information and to inquire job postings on a larger scale
• Coordinate services with other agencies
• Develop relationships with area employers to allow for the regular and ongoing placement of LSS/NCA clients
• Organize and conduct Pre-Employment Trainings
• Develop and conduct intern/employer surveys
• Develop and place clients into internships appropriate to circumstances
• Maintain effective working relationship with area partners.
• Maintain accurate record of all services provided
• Ensures that reports are produced and submitted in a timely manner;
• Provide referrals and career counseling as needed
• Monitor participants' participation in English as a Second Language through regular contact with the provider
• Attend all conferences, seminars, and meetings related to program activities;
• Project Manager when organizing Annual Employer Luncheon;
• Other duties as assigned.
• Ensure quality controls through regular file reviews;

Competency Statement(s)

• Empowerment - Facilitator in building the capacity of our clients, staff and organization
• Quality - Up hold the highest standards, through the demonstration of accuracy and thoroughness, and is accountable to all stakeholders.
• Inclusion - Shows respect and sensitivity for cultural differences while promoting a harassment-free environment.
• Respect - Highest regard to the dignity of the whole person, and for the opinions, circumstances and feelings of all stakeholders.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Planning/Organizing - Prioritizes and plans work activities and resources, and uses time efficiently
• Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

SKILLS & ABILITIES

Education:

• Bachelor's Degree (four year college or technical school) Required, Field of Study: Communication or related filed

Experience:

• 2 plus years of experience in job placement

Computer Skills:

• Basic computer skills; knowledge of Microsoft Office applications (Access, Excel, Word and Power Point) essential

Other Requirements:

• Ability to supervise a diverse staff
• Attention to detail and accuracy
• Strong organizational skills
• Acquaintance with area faith communities
• A foreign language in addition to English preferred