What are the responsibilities and job description for the Luxury EV Sales Advisor position at Lucid Motors?
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
Lucid is building a brand. A post-luxury brand centered around sustainability and the human experience.
As a Sales Advisor in a Lucid studio, your primary responsibility will be to deliver exceptional, personalized, customer interactions.
You are a motivated and engaging quick learner with a penchant for providing memorable and enjoyable customer experiences
The Role:
The Role:
- Balance the needs of customer acquisition by supporting the Studio floor to delight customers through your knowledge of our product by understanding their needs.
- Ability to customize their approach and relate to an array of people by uncovering their needs and asking the right questions. The role of a Sales Advisor is to build and nurture relationships with our customers.
- Driven by achievement and thrives in an environment where goals are set and attained.
- Responsible and ambitious quick learner with a penchant for active listening and delivery of tailored, clear, and relevant information
- Familiarity with Customer Relationship Management (Salesforce) tools and an appreciation of its contribution to success.
- Driven to achieve targets and understands the link between sales and customer experience.
- Possesses strong relating skills including good oral and written communication, empathy, and active listening ability.
- Ability to continually refine and adjust engagement approach to improve sales and customer experiences through feedback and review of customer interactions.
- Aptness to remain disciplined in the development and maintenance of sales pipeline building.
- Ability to coordinate and facilitate customer test drives.
You Bring:
Mandarin or Korean speaking is a plus
- 1 years of related professional experience.
- Experience within retail, luxury or hospitality is strongly preferred.
- Bachelor's degree or equivalent is preferred.
- Strong organizational skills and ability to prioritize effectively.
- Available to work weekends, evenings, nights, and holidays as needed.
- Ability to maintain a current Driver's license and obtain a DMV Salesperson License.
- Available to travel for onboarding and training.
- Proficient in English with a secondary language skill set is a plus.
- Proficient in Microsoft Office products, CRM tools, and retail business systems.
- Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
- Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.
- Manages and overcomes customer feedback in a cordial and calm manner.
- Acts with urgency and champions excellence in all company objectives.
- Demonstrates a passion for electric vehicles and premium vehicle markets.
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Notice regarding COVID-19 protocols:
At Lucid, we prioritize the health and well-being of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose jobs will be based in the United States may or may not be required to provide original documentation confirming their status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.
Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid Motors:
Lucid Group, Inc. is an American electric vehicle manufacturer headquartered in Newark, California, United States. Lucid's other divisions include energy storage, and original equipment manufacturing. The company was founded in 2007. As of September 2021, its first car, Lucid Air, is in production with deliveries expected in October 2021.
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