What are the responsibilities and job description for the UX Designer - Growth position at Lucid Software?
As a UX Designer at Lucid, you will be collaborating with a talented team of deep, empathetic thinkers in researching, concepting, and defining what it means to help teams see and build the future. You’ll be designing workflows, interactions, and paradigms that support our customers in their pursuit to see more, know more, and do more.
Lucid is a hybrid, remote-friendly workplace. We promote a healthy work-life balance by allowing employees to work remotely or from one of our offices in Utah or North Carolina.
Lucid Software offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft.
With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that’s at home, in the office, or a combination of the two.
We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list.
Responsibilities:
- Design experiences for our subscription-based products including sign-up, upgrade, subscription management, and cancellation.
- Uphold transparency, privacy, and trust while supporting business goals.
- Drive feedback and alignment across multiple departments including marketing, analytics, product, and sales.
- Understand customer problems, clearly define design solutions, and provide detailed deliverables within Agile/Scrum system constraints
- Own the design process for your team’s features, including research, validation, and iteration
- Communicate user intents, motivations, and needs to drive delightful experiences
- Support engineers in translating and implementing your designs
- Effectively manage projects to meet deadlines, roadmaps, and requirements
- Strengthen Lucid design culture and help evangelize design within organization
Requirements:
- Ability to analyze how design decisions impact primary and secondary metrics and contribute to a team highly focused on measurable outcomes.
- Sound knowledge of core design methods (sketching, wireframing, storyboarding, etc.)
- Ability to describe success metrics for design contribution and show a passion for evaluating design solutions with qualitative and quantitative analysis
- Ability to design in various contexts, contributing to long-term strategic projects, last-minute fixes, and short-term solutions - sometimes without all the information present to make comfortable design decisions
- Demonstrated ability to communicate sound design rationale through different mediums and design deliverables
- Experience designing content, creation applications and working with complicated back-end constraints
- Thrive working in a fast-paced, startup type environment with a bias towards finding solutions vs. shutting down ideas
- 1 years of professional UX design experience
Preferred Qualifications:
- Bachelor's degree or equivalent experience in graphic design, industrial design, human computer interaction, architecture, multidisciplinary design, user experience, psychology, English, computer science, or a related field.
- Experience working in an Agile/Scrum environment
Please provide a current resume and portfolio link/documents with your online application. Any applications missing the requested materials will not be considered.
LI-MJ15
