Inside sales

Lumber Contacts, Inc
Maynard, MA Remote Full Time
POSTED ON 2/27/2024 CLOSED ON 3/28/2024

Job Posting for Inside sales at Lumber Contacts, Inc

Job Description

RESPONSIBILITIES :

Interacts in a positive, pleasant and prompt manner with customers in person and on the telephone

Waiting on customers, answering telephone inquiries, keeping displays and store well maintained, clean, organized and safe, placing orders

  • Accurately inputs customer transactions including quotes, purchase orders, special orders, and returns into POS
  • Assists with questions regarding merchandise, location of merchandise in store, pricing and promotions
  • Refers store credit applications and bad checks to Credit Department

Provides the highest level possible of service to all customers with the main objective of serving our retail customers

  • Determines customer requirements and expectations in order to recommend specific products and solutions
  • Recommends items related to purchases made and / or alternate products based on cost, availability or specifications to increase customer satisfaction and improve transaction profitability

Increases sales and average order size by cross-selling, up-selling, add-on sales and offering promotional sale itemsEducates customers about terminology, features and benefits of products in order to improve product-related sales and customer satisfaction

  • Remains current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows or reading trade journals
  • Maintains proficiency in technology as the Company brings in the necessary tools to increase job efficiency and productivity
  • Follows company policies and procedures

Presents a professional image at all times to customers and vendors

Attends and participates in all company-sponsored training programs as required, and seeks to learn about products and services available

  • Promotes team concept
  • Proper use and completion of purchase order tracking procedures and open order report
  • Tracks deliveries in DDS for customers

Requirements

LBM Sales, Millwork Sales

Last updated : 2024-02-27

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Salary.com Estimation for Inside sales in Maynard, MA
$55,226 to $81,877
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