Community Liaison - COS

Job Description:

LUMICARE Hospice is seeking a Full-Time Community Liaison (Days M-F) for its Colorado Springs, CO location. This will be a unique and rewarding opportunity to provide innovative care to patients and their families. In addition to providing exemplary, patient-centered hospice services, we have a strong desire to develop a company culture centered around a supportive and positive atmosphere.

If you have a passion for hospice care and a desire to be a part of a growing company, we would LOVE to hear from you!

**Salary is negotiable based upon experience.**

** Proof of COVID vaccination completed required. Proof for Medical Exemption or Religious Exemption required.

Job Description Summary

Responsible assisting with organization marketing including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns.

Essential Job Functions/Responsibilities

1. Understands and adheres to all laws, statutes and regulations regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materials.

2. Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations.

3. Continuously conducts market assessments.

4. Employs marketing and promotional initiatives.

5. Establishes and maintains positive working relationships with current and potential referral and payer sources.

6. Builds and monitors community, customer, payer and patient perceptions of Lumicare Hospice as a high quality provider of services.

7. Maintains comprehensive working knowledge of Lumicare Hospice markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.

8. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.

9. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Lumicare Hospice.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field, Master’s Degree preferred.
• At least three (3) years’ experience in health care marketing preferably in hospice care operations.
• Ability to market aggressively and deal tactfully with customers and the community.
• Demonstrates good communications skills, negotiation skills, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

• Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Colorado Springs, CO 80920: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location