Catering Sales Assistant

Our Commitment to You: Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates.

Benefits: We offer a wide range of benefits to our employees varying by position and position type. These benefits include pay on demand, medical, dental, vision coverage, paid time off, paid holidays, competitive wages, 10% employee and family discount, tuition reimbursement, scholarship programs, 401(k) matching. In addition, we offer development and training opportunities, career advancement opportunities, and a great working environment with the ability to make an impact at work.

JOB SUMMARY

This position is responsible for assisting the event planners and sales team with all daily tasks including detailing client's orders, confirming order details, assisting on phones, and collecting payments. In addition, this position assists with overseeing all bookkeeping and accounting aspects of the catering department. In partnership with the Catering Assistant Manager, they will help track sales, invoices, and venue licensing/permitting. In non-peak business times, this individual will perform venue and client outreach to grow catering's presence in the marketplace.

ESSENTIAL DUTIES & RESPONSIBILITIES

The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished. There are many necessary activities to satisfy any of the following performance guidelines.

• Provide assistance to all Lunds & Byerlys team members modeling company customer service standards at all times
• Act as a liaison between event planners and the Catering Assistant Manager to address questions and concerns
• Complete all confirmation calls and payment processing according to process deadlines
• Ensure expense and mileage reports are submitted accurately by front-of-house team members
• Ensure proper processing of new vendor paperwork and client invoices
• Assist in developing order, sales, and other financial reports. Analyze and interpret data to maintain a profitable operation
• Ensure accurate and timely catering store reporting
• Collaborate with finance department to provide updated licenses to venues, apply for new licenses, and ensure event planning team has access to applicable licenses
• Maintain a partnership with the accounting team to assist with financial tasks as needed
• Identify and form relationships with event venues/park departments to establish our operation as a premiere catering vendor
• Foster relationships between the event planning team and venues by maintaining payments, ensuring consistent communication, and following all venue SOP's

OTHER JOB DUTIES (Not considered essential to the job)

• Perform all other related assignments (including special projects) as required in a professional and cooperative manner.

MINIMUM QUALIFICATIONS

• Education
  • High School diploma or equivalent experience
  • Post secondary education or equivalent experience is desired
• Experience
  • Two or more years' experience in an administrative assistant and/or sales role
  • Catering/events experience is a plus
• LFHI Competencies expected of all employees include action oriented, communicates effectively, customer focus and instills trust.
• Other required Knowledge, Skills, and Abilities:
  • A service-oriented individual with a high energy, positive and friendly demeanor
  • Team player, self-motivated and creative in seeking solutions with the ability to manage and prioritize multiple projects
  • Strong computer skills (Outlook, Excel, Word)
  • Strong customer service, interpersonal, communication and problem-solving skills
  • Ability to develop and enhance strong partnerships (Store Operations/Bookkeeping/Customer Service/EX/outside vendors)
  • Detail oriented with strong organizational skills

OTHER REQUIREMENTS/EQUIPMENT USED, IF APPLICABLE

Equipment Used

Office Equipment (this may include computer, phone, printer, scanner, copier and fax machine)