Bridal Store Manager (Pittsburgh Bridal Sales Manager)

All applicants are reviewed by our HR team prior to scheduling interviews. Please do not call the store for application updates. All communication will go through Indeed.

You will only be considered if your application includes:

• A Cover Letter (Will be asked for upon phone screen if selected)
• Resume
• Completion of our Culture Index Survey at https://go.cultureindex.com/p/L4yTXr4Y42A

We’re growing and we have big plans for our brand! #luxetakeover

Luxe Redux Bridal is currently hiring a Store Manager for our Pittsburgh boutique! If motivating empowering teams, training with consistency intention, and exceeding sales numbers is your jam, well – you’ve found your people! Lucky for you [and us!] we are always looking for the best of the best to join our growing team of leaders!

We want to tell you a bit more about our work fam – who we are, what we do, and most importantly, our why.

Luxe Redux Bridal is a high-end, designer bridal boutique company that offers brides luxury, designer gowns at a discounted price. We are continuously expanding opportunities for our brides to shop with us, offering both in-store and online shopping experiences. Currently, Luxe Redux Bridal consists of 7 brick-and-mortar locations, and we’ve expanded our e-commerce options to provide multiple offerings for our brides to shop say yes!

Our core values are the heart of our business. They are more than words; they are our culture in-house lifestyle. We run our company on a management system called EOS, and feel strongly about searching for Right Person, Right Seat [RPRS] in every position we hire. We look for both a core value fit, as well as someone who exemplifies our GWC – get it, want it, capacity to do it. Please review our core values below:

• Respectful: Foster respect a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Doesn’t let unfortunate circumstances, whether they be personal or work-related, come in the way of attitude at work amongst the team.
• Values Communication: Effectively interacts with clients and co-workers through verbal and non-verbal communication to reach a common goal.

If you deeply resonate with our values – wait until you meet our team! Our Luxe Redux family is comprised of career-minded, goal-oriented, and inspiring individuals. We are full of hustle and heart – and know that it is our people who are our biggest competitive advantage. Our team is passionate about delivering an exceptional experience to every customer, and we feel honored to have the opportunity to be a #hypesquad for our brides.

Furthermore, Luxe Bridal LLC has a passion for improving our employee experience. As a company, we take a holistic approach to the care and well-being of all our employees. Currently, we have implemented programs to support employee physical and mental health. We currently offer free to all employees a Premium Calm App Subscription, access to Employee Assistance Programs, Recuro Telehealth, and discount prescription access, as well as incentives for healthy behaviors, such as monthly Gym membership credits! Furthermore, we believe a healthy workplace culture is integral to employee satisfaction and have implemented Nectar, a peer-to-peer recognition and reward platform that allows employees to celebrate each other for acts exhibiting our Core Values, as well as earning awards and rewards to trade in for gift cards!

Now, let’s talk #workperks! While bridal is a niche market of retail – our hours certainly don’t reflect those of traditional retail hours [goodbye early mornings late, late nights!]. Also, pop the champs, we are CLOSED on all those special holidays where big box retail finds it revenue-worthy to be open.

Our Store Manager’s schedule will correlate with our boutique hours, with weekdays generally ranging from 10:30am – 7:00pm. This position does require Saturday hours & Sunday hours, based on business needs.

The Store Manager will be responsible for individual and store sales, customer experience, daily operations, and employee development. This position is expected to lead, manage, retain, and hold the team accountable. This position will work collaboratively with our other boutique teams, and report directly to the District Sales Manager.

Our ideal candidates combine excellent communication skills with a strategic mindset. Store managers must have a passion to empower, encourage, and celebrate both our clients and our team members.

We offer an annual salary a competitive commission and bonus structure! Those who are confident, goal-driven, personable, and experience-focused are the most successful in an incentivized pay structure!

To be successful in this position, candidates must possess the following:

• Cultivate a polished, professional, and trendy image, embodying the brand.
• Inherent self-motivation and goal orientation, focused on delivering exceptional customer experiences.
• Confidence, self-awareness, and assurance in interactions.
• Eagerness to learn about the bridal industry and dedication to ongoing development.
• Warm and professional demeanor, prioritizing attentive service with meticulous detail.
• Ability to grasp and communicate designer knowledge, garment fit, and alteration details confidently.
• Encouraging and empowering attitude, fostering a #hypesquad environment.
• Proficiency in measuring and analyzing key performance indicators.
• Comprehensive understanding of store operations and commitment to brand standards.
• Enthusiasm for leading, motivating, and managing a high-performance sales team.
• Firm belief in accountability and the principle of 'inspect what you expect.'
• Excitement for talent recruitment.
• Impeccable attention to detail and adeptness at situational analysis for identifying opportunities.
• Strong organizational, planning, and problem-solving skills.
• Effective time management abilities.
• Reliability, punctuality, and flexibility in adapting priorities to business needs.
• Embrace a 'we vs. me' mentality.
• Familiarity with CRM software.

Preferred Qualifications:

• Proficiency with Apple products; familiarity with Google Drive and Microsoft Office.
• Previous experience in bridal sales is advantageous.

Required Qualifications:

• Proven sales experience; meeting targets and KPIs is vital.
• Retail Sales Manager background, bridal experience is a plus!
• Demonstrated ability to maintain accountability for self and team regarding KPIs.
• Experience in daily/monthly tasks such as scheduling, training, and recruitment.
• Proficiency in handling disciplinary actions and accountability discussions.
• Capability to work independently and collaboratively within a team.
• Exceptional organizational skills with a knack for multitasking.
• Access to reliable transportation
• Strong communication skills, both written and verbal.
• Capacity to lift up to 35 pounds and maneuver multiple gowns and mannequins.
• High school diploma.

Luxe Bridal LLC is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Job Type: Full-time, Exempt

Pay: Annual salary starting at $42,000

• Eligible for store bonus packages
• Bonus package can bring total compensation up to $60,000 on average per year

Job Type: Full-time

Pay: $42,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• This position requires flexibility with an open schedule for the entire week weekend. Do you have any conflicts with this requirement?
• Have you completed our culture assessment? Please note, that this is not through Indeed and is a required step before your resume will be reviewed. The link is provided below (copy and paste)

https://go.cultureindex.com/p/L4yTXr4Y42

Experience:

• Retail management: 2 years (Required)
• Sales management: 1 year (Required)
• Sales with commission: 1 year (Required)
• Performance management: 2 years (Required)
• Corrective actions (creation and execution): 2 years (Required)

Ability to Commute:

• Pittsburgh, PA 15201 (Required)

Work Location: In person

Salary : $42,000 - $60,000