Communications Manager

Requisition ID: 846208

Store #: L00010 LC Communications - NY 5th

Position:Full-Time

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

GENERAL FUNCTION

This position is responsible for developing and implementing short-term and long-term communication plans that engage LensCrafters’ stores and field leaders and align to business priorities. This role provides communications counsel, message development and scheduling for internal deployment across all levels of the stores’ organization.

Major Duties And Responsibilities

• Counsel and coach internal partners and colleagues on strategic and basic business communications skills and practices, while leading the communications process from concept to completion.
• Lead development, planning and execution of run-the-business, operational, policy change communications and special projects as needed.
• Drive new approaches to deliver communications in more efficient and effective ways by benchmarking industry best practices, challenging processes and recommending and incorporating new approaches.
• Develop and write communications in a variety of voices and styles for numerous channels, including email and internal communication platform.
• Work directly and collaboratively with clients and leaders to identify projects and create timely, effective and meaningful communications.
• Support social media channels and integrate into communications plans as appropriate.
• Manage the measurement and analyze the effectiveness of LensCrafters’ communications efforts and develops recommendations for ongoing improvement.
• Partner with agency and in-house design and multi-media partners as content developer and/or project manager on specific projects.
• Lead cross-functional teams and programs and coach team members.
  
  

Basic Qualifications

• Bachelor’s Degree in Journalism, Communications or related field
• 5 years experience in communications, ideally in internal and change communications
• Exceptional project management skills with proven ability to plan,develop and deliver content across a variety of channels (online/intranet, social media, print, multimedia, video, events)
• Superior writing and editing skills, including knowledge of AP style; ability to write in a variety of styles/voices
• Expertise in translating business concepts into simple, compelling narratives using different channels and tactics with minimal direction
• Strong analytical and critical thinking skills
• Clear communications, both written and verbal
• Ability to work under pressure on multiple projects with tight deadlines
• Ability to exercise sound judgment
• Ability to keep sensitive business/personnel information confidential
• Flexibility in hours worked (i.e. may need to arrive early or stay late)
• Proficiency of Windows software (Microsoft Word, PowerPoint, Excel, Outlook)
  
  

Pay Range: 105,760.80 - 152,692.80

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.