What are the responsibilities and job description for the Sales and Service Manager position at Luxury Bath Supply?
We are a leading manufacturer of home improvement and leisure products looking for a sales and service manager to join our growing team. We have been in business since 1977 and we are one of the fastest growing distributors of indoor and outdoor saunas, steam showers, and outdoor spas in the US. Our products are in high demand in the health and wellness sector and interest in our resell distribution program is at an all time high.
The sales and service manager will be responsible for providing excellent customer service, sales and technical support to our existing vendors and end users of our luxury leisure products.
No industry experience is required. We are looking for a bright, confident and motivated individual who is not afraid to roll up their sleeves, be a great team player and do whatever it takes to ensure the continued success and growth of the company.
Specific job duties will include:
- Processing new orders from national and local vendors
- Responding to customer service inquiries via phone and email
- Faciliating the shipment of new orders and resolving logistical issues
- Onboarding new vendors and establishing ongoing working relationships
- Working with other team members to ensure an operationally efficient distribution center.
Successful candidates will have excellent customer service and sales support skills, a mechanical aptitude, be extremely reliable and be able to multitask in a fun fast-paced team environment.
Skills
- Previous experience in customer service, sales or wholesale distribution services
- Friendly outgoing personality with solid customer service skills
- Ability to multi-task and prioritize daily responsibilities
- Exceptional communication skills with attention to detail
- Good computer skills and proficiency (Microsoft Office)
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Richmond, VA 23223: Reliably commute or planning to relocate before starting work (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
Salary : $50,000 - $60,000