What are the responsibilities and job description for the Parts Advisor position at LVT?
ABOUT LVT
LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT space, our systems are deployed in every state and adopted by Fortune 500 enterprise companies who share this vision.
ABOUT THIS ROLE
LVT is looking for a dedicated, hardworking individual who will directly impact the customer experience, improve uptime, interact with large customers, and streamline parts revenue. This position pulls, assembles, and ships parts to support the health and functionality of our Live Units, interfacing with large customers and working cross-functionally within LVT. Timely and correct order fulfillments allow quick turnarounds when something goes wrong.
RESPONSIBILITIES
- Customer facing with large customers, thereby building trust and improving processes.
- Defining shipments through UPS, FedEx, etc.
- Pick, process, and fulfill orders in our ERP/Sales system.
- Build and configure hardware components to communicate with our systems.
- Help to define new kits and components for ease of installation in the field.
- Update and maintain accurate records of customer parts inventory, parts sales, and field replacement.
- Contribute to the overall team effort of shipping parts and maintaining a strong Parts Operations department.
QUALIFICATIONS
- Previous shipping experience preferred
- Sales or Customer Service experience
- Computer skills and familiarity with Microsoft Office
- Familiarity with ERP/WMS
- Ability to work in a warehouse environment
- Strong team player
- Detail oriented
WHY JOIN US
- Founder-led and employee-driven company
- The opportunity to build where you stand
- Value centric decision making
- Both an economically stable and hyper-growth environment (ask us how this is possible)
- The market leader in redefining how B2B does security
On top of the obvious benefit of getting paid to work with great people who are laser-focused on a mission that matters, we also offer the following benefits:
- Comprehensive health, vision, and dental benefits for you and your family. Including supplemental and life insurance, company-paid HSA contributions, and an Employee Assistance Program (EAP).
- 401(k) With up to 4% match
- Time Off & Paid Holidays - Ask us how we empower employees to take control of their well-being
- Stock Options - Every full-time employee has the opportunity to be an owner of the company and benefit from our success.
- Paid Parental Leave - To help your growing family while you're away from work.
- Company Events - Christmas Party, Summer Party, and other parties to celebrate whenever we can find an excuse.
- Charitable Opportunities - LVT sends groups of employees to help the Daybreak Vision Project restore sight to thousands of people a year.
- Wellness - We regularly host dentists, chiropractors, financial experts, and other professionals to provide services and seminars to help promote physical, mental, emotional, and financial wellness.
- And More - Scholarship opportunities for employees and their dependents, discounted cell services, and opportunities to score tickets to Utah Jazz games and other Delta Center events.
HR Policy
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All Candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S.
