What are the responsibilities and job description for the Office Manager position at LYF Architects?
Office Manager
Responsibilities
Henrys Automotive is a family owned, customer trusted, rapidly growing organization in need of an experienced and energetic Office Manager who will organize and coordinate office administration procedures, to ensure organizational effectiveness, efficiency, and profitability. This Office Manager will work closely with the business owner and be responsible for developing office communication protocols, streamlining administrative procedures, inventory control, overall office supervision, and task delegation as needed.
Henry’s Automotive is not your typical service station. This is a professionally managed organization with a strong future forecast requiring a business and customer centric professional. This successful office manager should be an energetic administrative professional who doesn't mind wearing multiple hats with a “figure it out” mentality. This candidate must be experienced in handling a wide range of administrative, financial, organizational duties and executive support-related tasks and able to work independently with little or no supervision. Well organized, flexible, and enjoys the administrative challenges of supporting a profitable and growing organization.
This position is ideal for a person who thrives in a fast-paced environment, is skilled at juggling multiple priorities, pays attention to detail, has a consistent and engaging approach, pleasant smile, and demeanor.
If you see yourself contributing and excelling in this environment, apply now.
Responsibilities
- Greeting customers and visitors to the business as they arrive
- Managing incoming and outgoing correspondence, including emails, faxes, mail, phone calls, voicemail, and packages
- Ensuring guests are comfortable and setting realistic expectations regarding the company’s service processes and timelines
- Preparing work orders for mechanics prior to them arriving for the day based on priority
- Relaying information to ownership and mechanics related to correspondence from outside entities like insurance companies, service providers, part providers, dealers, vendors and others
- Managing schedules for existing workload to mitigate overbooking and accurate assessment of service times
- Monitoring and ordering inventory for office, waiting area, and break room supplies
- Filing and organizing records, invoices, and other important insurance and financial documentation
- Supporting mechanics with parts sourcing, ordering, and delivering to keep them engaged in the bays
- Identify and actively recommend opportunities to streamline and enhance internal processes
Core Competencies
- Extremely organized with interests in constantly refining existing processes
- Highly efficient in Word, Excel, Basic Accounting Principles, accounting software, and Customer Service.
- Attention to detail while conducting all assigned tasks
- Real time problem-solving and decision-making capabilities
- Effective and diplomatic communicator with a “customer first” mindset
- Comfortable in a repair shop environment
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Ability to Commute:
- Andover, MA 01810 (Preferred)
Ability to Relocate:
- Andover, MA 01810: Relocate before starting work (Preferred)
Work Location: In person